Quality Technician

Amcor•Franklin, IN

About The Position

A highly skilled technical position supporting the plant’s quality assurance functions, including maintaining GMP standards, food safety and product security, Real SPC management, defect analysis, and data assessment. The Quality Technician assists the Quality Manager in assigning and controlling internal quality functions and directs and coordinates assigned Quality Auditors when the Quality Manager is absent. The role also performs Quality Auditor shift duties when a temporary replacement is needed. The position works within the team and ISO environment and has authority to place suspect product on hold for inspection and to shut down machines that pose a safety or quality issue. The role may include duties of a Quality Lead, coordination of automatic inspection devices, and travel to customer, vendor, or other job-related locations. The position must be able to work both shifts to provide Quality support to all shifts.

Requirements

  • Pass the local Quality aptitude test with a minimum score of 84%; the test includes basic mathematics and reading comprehension.
  • Ability to read and interpret data, including histograms and X-bar and R charts.
  • Pass a drug screen test.
  • Supervisor recommendation if filling the role from within.
  • Strong verbal and written communication skills.
  • Successful completion of a recognized SPC course.
  • Possess the skills and abilities required of a Quality Auditor.
  • Leadership ability.
  • Able to travel at least 25% of the time.
  • Able to work both shifts to provide Quality support to all shifts.

Responsibilities

  • Follow established safety rules and guidelines in the Employee Handbook and safety training programs.
  • Carry out responsibilities and authority described in the Quality Manual, Operational Procedures, and Instruction Manuals.
  • Function within the team and ISO environment.
  • Prepare training outlines and conduct or coordinate quality and quality-system-related training.
  • Maintain an instrument calibration program.
  • Maintain effective follow-up on corrective and preventive actions.
  • Participate in internal and external documented quality-system and GMP audits.
  • Maintain vendor records and supply required data and reports, including COAs.
  • Write or coordinate the writing of procedures, policies, and instructions, and assist with their implementation.
  • Place suspect product on hold and communicate issues to the QA Manager, supervisors, and leads as needed.
  • Release HFI product once disposition has been determined by the Material Review Board.
  • Perform duties and responsibilities of a Quality Lead as required.
  • Assist with or coordinate activities regarding automatic inspection devices as required.
  • Travel to customer, vendor, or other job-related locations as required.
  • Shut down machines running defective or out-of-spec parts, or that pose a safety or quality issue.
  • Direct and coordinate assigned Quality Auditors in the Quality Manager’s absence.
  • Complete Quality Auditor shift duties when a temporary replacement is required.

Benefits

  • Medical, dental, and vision plans.
  • Paid time off, starting at 40 hours per year for full-time hourly employees; amount may vary by location.
  • Company-paid holidays, starting at 8 days per year; amount may vary by location.
  • Wellbeing programs and Employee Assistance Program.
  • Health Savings Account and Flexible Spending Account.
  • Life insurance, AD&D, short-term and long-term disability, and voluntary benefits.
  • Paid Parental Leave.
  • Retirement Savings Plan with company match.
  • Tuition Reimbursement, dependent upon approval.
  • Discretionary bonus program; initial eligibility depends on hire date.
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