About The Position

Perform first article inspection and quality assurance inspections at supplier sites. This is a 100% onsite role at the Charlotte facility on a 2nd shift AWS schedule, 6:00 PM to 6:30 AM Friday through Sunday, with occasional weekend overtime based on business needs. The posting also describes a Quality Associate Lead who provides primary floor-level Quality leadership during the assigned shift. The role supports manufacturing operations by ensuring effective Quality coverage, supporting Quality Associates, and maintaining compliance with established quality standards. It involves identifying quality risks, coordinating resources, coaching team members, and addressing issues proactively to protect production and product quality.

Requirements

  • High school diploma or GED.
  • At least 2 years of experience in manufacturing quality control, inspection, or a related manufacturing environment.
  • Strong communication, organizational, and problem-solving skills.
  • Ability to prioritize multiple tasks and respond effectively to changing production demands.
  • Ability to repeatedly lift and move materials weighing up to 35 lbs and stand or walk for most of the workday, with or without reasonable accommodation.

Nice To Haves

  • Associate degree or experience in a technical field.
  • Previous experience in a team lead, supervisory, or manufacturing leadership role.
  • Strong understanding of manufacturing quality processes, inspection methods, and nonconformance management.
  • Experience with quality management systems such as ISO 9001.
  • Working knowledge of Microsoft Office, SAP, and manufacturing quality tracking systems.
  • Ability to read and interpret engineering drawings, technical specifications, and manufacturing work instructions.
  • Demonstrated ability to coach team members, resolve conflicts professionally, and promote accountability.
  • Strong attention to detail and a proactive approach to identifying and preventing quality issues.

Responsibilities

  • Provide daily floor-level leadership and support to Quality Associates across assigned manufacturing operations.
  • Maintain an active production-floor presence and monitor audit activity, production flow, quality concerns, and staffing coverage.
  • Coordinate and redistribute Quality resources based on production demand, audit workload, and identified quality risks.
  • Support in-process and final quality audits, reinspections, and containment activities as needed.
  • Perform routine verification checks to ensure Quality Associates follow inspection requirements, procedures, and established standards.
  • Coach, guide, and provide technical support to Quality Associates to improve inspection effectiveness and team performance.
  • Identify recurring defects, quality trends, and potential process improvements, and escalate significant concerns to Quality leadership.
  • Respond to critical nonconformances and support corrective actions, containment, conditional releases, and quality hold requirements.
  • Collaborate with Production, Quality Engineering, and other departments to resolve quality concerns and maintain efficient manufacturing operations.
  • Maintain accurate documentation of Quality activities, verification checks, escalations, and shift handoffs.
  • Ensure adherence to Quality Standard Work, safety requirements, and applicable quality management systems.
  • Perform other activities as required by the Quality Supervisor or Quality Manager.
  • Perform first article inspection and quality assurance inspections at supplier sites.
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