Quality Technician 2

Creation Technologies•Rochester, NY

37d

About The Position

Maintains production quality standards and documentation, including preparing/maintaining necessary documentation, monitor production quality performance to identify opportunities for improvement. Coordinates Return Materials Authorization (RMA) and Material Review Board (MRB) processes, performs quality audits, monitors Electrostatic Discharge (ESD) control compliance, and creates quality reports. Performs independently one or more of specific quality-related disciplines within the organization’s quality program, including maintaining calibrated inspection and test equipment, document control and supplier quality incident resolution. Indirectly provides supporting leadership to the Quality Inspectors.

Requirements

Associates degree in electronics or related field or equivalent experience with a minimum of 3 years work experience.
Minimum of 3 years work experience in any combination of Quality Assurance, manufacturing/process engineering (electronics manufacturing preferred)
Intermediate computer skills.
Knowledge of Good Manufacturing Practices (GMP)/Operations and Electronic Manufacturing Service (EMS) or equivalent experience.
Proficient in using measuring equipment and Measurement System Analysis.
Knowledge of quality-related disciplines, including Document Control, Calibration, ESD Control, audits, and supplier quality resolution.
Capable of performing Gage R&R on inspection/measurement equipment.
Strong English verbal and written communication skills; able to clearly articulate challenges to teams, management, and audit agencies.

Nice To Haves

Working knowledge of IPC-A-610 and other IPC standards (e.g., IPC-600, IPC-620) preferred.
Experience in ISO 9001 environments; familiarity with AS9100, AS9102, CFR 21 Part 820, and ISO 13485.

Responsibilities

Supports Quality Engineers in manufacturing and operations activities.
Performs quality inspections, audits, and document control duties independently.
Creates quality reports, analyzes data for improvement, and supports corrective action responses.
Monitors MRB meetings, RMA processes, and ESD control compliance.
Coordinates calibration of inspection and test equipment with stakeholders and vendors.
Resolves supplier quality incidents and interacts with vendors on calibration services and equipment replacement.
Interfaces with engineers, supervisors, vendors, and certification/audit agencies to address quality issues.
Provides guidance to Quality Inspectors on achieving customer quality goals.
Demonstrates problem-solving and decision-making skills.
Other duties and responsibilities as assigned