Quality Technician

Hood Container Corporation • Burgaw, NC

1d • Onsite

About The Position

Hood Container Corporation is seeking an experienced Quality Technician for its Wilmington, NC plant. The role conducts internal and external quality audits, documents and reports nonconformances, responds to customer inquiries, and supports quality activities across departments. The technician works with colleagues and teammates to promote a strategic, first-class approach to quality and collaborates with production to investigate and reduce or eliminate rejects through root cause analysis.

The position requires working in high-temperature and high-humidity conditions while wearing appropriate personal protective equipment, including hearing protection, steel-toe shoes, and safety glasses.

Requirements

• High school diploma or GED required.
• Computer skills, including Excel, Word, quality-system software, and inventory-management software.
• Excellent observation and organizational skills.
• Effective oral and written communication skills and the ability to train others.
• Ability to work in high-temperature and high-humidity conditions while wearing required personal protective equipment, including hearing protection, steel-toe shoes, and safety glasses.

Nice To Haves

• Experience in the corrugated industry.
• One to three years of previous QA/QC experience.
• Internal Auditor certification or training.
• Familiarity with ISO 9001:2015, HAACP, SQF, or ASI cGMP.
• Bilingual English/Spanish skills.

Responsibilities

• Conduct internal and external quality audits.
• Document and report nonconformances and respond to customer inquiries.
• Assist with line verifications and line-clearance verifications.
• Review and validate rejects and work with production to solve problems and reduce or eliminate rejects using root cause analysis.
• Perform first-article inspections.
• Ensure daily completion of quality check sheets, production records, and quality reject sheets.
• Assist with mock recalls as directed by the Quality Lead.
• Maintain the Quality Management System through daily walks and internal audits.
• Support departments with internal and external quality concerns related to customer complaints.
• Support management with internal and external audits.
• Perform daily quality and data-entry tasks as needed.

Benefits

• On-the-job training and advancement opportunities.
• A supportive, collaborative team culture.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED