Quality Technician

TRIGO Global Quality Solutions•San Antonio, TX

20h

About The Position

TRIGO Global Quality Solutions is seeking a Quality Technician in San Antonio, Texas. The role supports the site team in fulfilling its quality-service missions, promotes positive changes and training related to those services, identifies additional quality-service opportunities for customers, and contributes to the company’s quality policies and quality management system. The Quality Technician supports client relationships and site operations by monitoring quality missions, conducting assessments and audits, maintaining accurate documentation and up-to-date quality tools and equipment, and contributing to continuous improvement. The position also assists with team training, workplace development, and obtaining additional quality resources and expertise to address client needs. The role reports to the Site Manager or Regional Manager.

Requirements

Full proficiency in the local language.
Proficiency in English.
Computer skills, including Office and Outlook.
Work-instruction writing skills.
Corrective-action writing skills.
Detail-oriented, resourceful, and diligent.
Strong time-management and organizational skills.
Sound judgment and problem-solving skills.
At least 2 years of experience in an assembly or manufacturing environment.
At least 2 years of experience performing quality functions in automotive, with a supplier or OEM.

Nice To Haves

Six Sigma methodology is a bonus.
A related two-year technical degree is preferred.

Responsibilities

Ensure the site team fulfills its quality-service missions.
Promote positive changes and training at the site related to quality services.
Recognize additional quality-service opportunities and recommend them to customers.
Support and contribute to company quality policies and the quality management system.
Ensure client satisfaction and build strong client relationships.
Provide clear and transparent communication to all team members at the site.
Share information about potential new client opportunities with Sales teams, as they relate to operations.
Act as a liaison with client representatives regarding special client requests.
Conduct assessments and audits according to guidelines for ongoing missions.
Monitor site quality missions to ensure documentation and information are proper and complete.
Ensure quality tools and equipment are up to date and contain accurate information.
Promote continuous improvement to optimize quality services at the site.
Demonstrate commitment to reducing workplace-accident risk and comply with applicable local and company health and safety laws, legislation, and policies.
Assist with and monitor the services provided at the site on a daily basis.
Assist with developing and training site teams to support quality services related to missions.
Promote workplace improvements and development.
Help obtain additional quality resources when needed to anticipate and address client needs.
Help develop additional quality expertise at the site as needed.
Perform other duties as assigned.