Quality Assurance - Quality Technician II

Viant • Orchard Park, NY

4d • Onsite

About The Position

The Quality Technician supports the accurate and timely movement of product through Viant’s Orchard Park medical device assembly and packaging facility. The role verifies correct and legible product marking, supports inspections, and helps ensure shipments meet customer requirements. It maintains the accuracy and reliability of measurement and test equipment and supports calibration, maintenance, repair, and troubleshooting of inspection equipment. The technician performs supplier, in-process, first-piece, and laser-related inspections using precision measurement technologies; reviews quality records and shipment documentation; and helps control and resolve quality concerns. The position also supports supplier and customer quality improvements, audits, training, corrective and preventive actions, and continuous improvement in a regulated manufacturing environment.

Requirements

• Technical degree and three years of equivalent experience in a similar regulated field.
• Experience with MS Word, Excel, Access, and PowerPoint for word processing and documentation support.
• Good teamwork and communication skills to facilitate training and group problem-solving.
• Ability to complete multiple prioritized tasks with minimal direct supervision while maintaining focus on preventative activities.
• Ability to understand and comply with FDA Quality System Regulations (QSR) and ISO 13485:2003 standards.
• ASQ certification as a CMI, CCT, or CQT is required within one year of being in the position.

Nice To Haves

• Medical device experience is strongly preferred.
• Laser inspection experience is preferred.

Responsibilities

• Support and maintain systems that ensure the accuracy and reliability of measurement and test equipment.
• Assist with calibration, maintenance, and repair of company-owned equipment and precision tools.
• Troubleshoot and support advanced inspection systems, including SmartScope, CMM, and Vici equipment.
• Inspect vendor-supplied components, assemblies, and outsourced work using measurement technology.
• Conduct in-process and first-piece inspections, including laser certification activities.
• Use precision measurement equipment, including profilometers, roundness checkers, height stands, and other gaging systems.
• Train and mentor team members on laser inspection processes and certification requirements.
• Identify, document, and help resolve quality concerns; ensure non-conforming materials are properly controlled.
• Review and certify quality documentation, including certifications, first article reports, and process capability studies, before shipment.
• Verify customer requirements, packaging specifications, and shipment documentation for compliance.
• Partner with suppliers and customers to improve quality performance and implement corrective and preventive actions.
• Assist in investigating customer concerns and support continuous improvement initiatives.
• Participate in internal quality audits and help maintain quality management systems.
• Collaborate with cross-functional teams on operational excellence and continuous improvement.
• Promote a culture of safety, quality, teamwork, and accountability.
• Complete job-specific required training.

Benefits

• Medical, dental, and vision benefits effective day one of hire.
• 401(k) plan with company match.
• Paid time off and paid holidays.
• Low-cost nutrition and mental health visits.
• Tuition reimbursement and career development programs.
• Company-paid life insurance.
• Individualized financial planning access.
• Voluntary universal life and long-term care coverage.
• Voluntary legal plan.
• Up to $150 off gym membership annually.
• Employee discount programs.
• Pet insurance.
• Home ownership program.
• Opportunity to earn an additional monthly attendance bonus of up to $100.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree