Quality Assurance Technician

Nature•Front Royal, VA

About The Position

Nature's Touch is seeking a detail-driven Quality Assurance Technician to support food safety programs in its frozen fruit manufacturing business. Reporting to the Quality Assurance Manager and working closely with the Food Safety team, the technician supports product hold and release, writes and maintains SOPs, participates in internal audits, and provides backup laboratory coverage. The position is suited to someone who takes ownership in an agile environment and is interested in growing toward food safety leadership. The technician supports raw-material and finished-goods controls, quality documentation and data management, GMP and environmental monitoring programs, product sampling and testing, laboratory coverage, and consistent standards across the QA/QC team. The role also includes preparing customer samples and coordinating shipment packaging.

Requirements

  • At least 2 years of Quality Assurance/Quality Control experience in food manufacturing.
  • Bachelor's degree in Food Science, Microbiology, Quality Assurance, or a related field.
  • Experience with hold and release, SOP writing, and/or internal audits.
  • Working knowledge of HACCP, GFSI standards (SQF/BRCGS), and CFIA regulations.
  • Hands-on laboratory experience, including microbiological sampling, pH, Brix, and physical analysis.
  • Strong attention to detail and accurate documentation practices.
  • Strong computer skills, including Microsoft Excel (formulas, tracking, and reporting), Word, and Outlook.
  • Excellent organizational and problem-solving abilities, with the capacity to prioritize tasks in a fast-paced environment.
  • Clear and concise verbal and written communication skills.
  • Ability to work in a production environment with exposure to various temperature conditions and handle loads from 20 lb to 40 lb (10–20 kg).

Nice To Haves

  • Experience in frozen food production.

Responsibilities

  • Support the hold and release process for raw materials and finished goods.
  • Act as alternate Quality Coordinator for raw-material release.
  • Track held product, document dispositions, and ensure each hold is properly closed.
  • Write, review, and update SOPs, work instructions, and quality forms.
  • Maintain accurate, organized, audit-ready quality records.
  • Enter and manage quality data in Excel and quality systems; identify trends and issues early.
  • Assist with planning and conducting internal audits and follow up on corrective actions.
  • Perform GMP inspections in the production room to ensure compliance with food safety regulations.
  • Support environmental monitoring and swabbing programs.
  • Conduct packaging verification against customer and internal specifications.
  • Sample inbound containers of raw materials and finished goods for microbiological and physicochemical testing.
  • Perform food-product quality testing, including physical analysis, pH measurement, and Brix testing.
  • Record sampling details and results accurately in the log.
  • Communicate with the warehouse regarding sampling inquiries.
  • Provide backup laboratory testing coverage, follow laboratory procedures, and accurately record results to keep testing on schedule.
  • Train and support QA/QC technicians to maintain consistent standards.
  • Serve as backup for the Quality Control Sampler Technician.
  • Prepare product samples for customers and assist with shipment packaging and coordination.
  • Perform other duties as assigned.
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