Quality Assurance - Quality Technician II

Viant•Orchard Park, NY

5d•$25 - $30•Onsite

About The Position

The Quality Technician II supports the accurate and timely movement of product through Viant’s Orchard Park facility, which assembles and packages medical devices in a regulated production environment. The role verifies correct and legible product marking, performs quality inspections, and helps ensure compliant and timely shipments to customers. The technician supports the accuracy and reliability of measurement and test equipment, including assisting with calibration, maintenance, and repair of company-owned equipment and precision tools. The position uses advanced inspection systems and precision measurement equipment to inspect vendor-supplied components, assemblies, outsourced work, in-process product, and first pieces. It also includes laser certification activities and review of quality records before shipment. The role helps identify, document, and resolve quality concerns; controls nonconforming materials; supports supplier and customer quality improvements and corrective and preventive actions; investigates customer concerns; participates in audits; and contributes to continuous improvement and the quality management system. The technician also trains and mentors team members on laser inspection processes and certification requirements, and collaborates with cross-functional teams to promote safety, quality, teamwork, and accountability.

Requirements

Technical degree and three years of equivalent experience in a similar regulated field.
Experience with MS Word, Excel, Access, and PowerPoint for word processing and documentation support.
Good teamwork and communication skills to facilitate training and group problem-solving.
Ability to complete multiple prioritized tasks with minimal direct supervision while maintaining focus on preventative activities.
Ability to understand and comply with the FDA’s Quality Systems Regulations (QSR) and ISO 13485:2003 standards.
ASQ certification as a CMI, CCT, or CQT is required within one year of being in the position.

Nice To Haves

Medical device experience is strongly preferred.
Laser inspection experience is preferred.

Responsibilities

Support and maintain systems that ensure the accuracy and reliability of measurement and test equipment.
Assist with calibration, maintenance, and repair of company-owned equipment and precision tools.
Troubleshoot and support advanced inspection systems, including SmartScope, CMM, and Vici equipment.
Inspect vendor-supplied components, assemblies, and outsourced work using measurement technology.
Conduct in-process and first-piece inspections, including laser certification activities.
Use precision measurement equipment such as profilometers, roundness checkers, height stands, and other gaging systems.
Develop expertise in blueprint reading, GD&T, and advanced inspection techniques.
Train and mentor team members on laser inspection processes and certification requirements.
Help identify, document, and resolve quality concerns, and ensure nonconforming materials are properly controlled.
Review and certify quality documentation, including certifications, first article reports, and process capability studies, before shipment.
Verify customer requirements, packaging specifications, and shipment documentation for compliance.
Partner with suppliers and customers to improve quality performance and implement corrective and preventive actions.
Assist with investigating customer concerns and support continuous improvement initiatives.
Participate in internal quality audits and help maintain quality management systems.
Collaborate with cross-functional teams on operational excellence and continuous improvement.
Promote and support a culture of safety, quality, teamwork, and accountability.
Complete all job-specific required training.