Quality Technician II

Canon Recruiting Group•Valencia, CA

12d•Onsite

About The Position

The Quality Technician II performs quality activities supporting the testing and failure analysis of returned products. The technician understands and follows all governing SOPs and work instructions for CIS work, documents testing and analysis results and conclusions in the Global Complaint Management System (GCMS), and works closely with other technicians and quality engineers. The role also identifies opportunities to improve the quality of investigated products. This is a 12-month assignment in Valencia, California, with a schedule of 8:00 a.m. to 4:30 p.m. The listed pay is $30 per hour; exact compensation may vary based on skills, experience, and location. The role may involve exposure to loud sounds or distracting noise from office equipment, lifting up to 30 pounds, and using computers and technology.

Requirements

Associate degree or higher in Electrical or Electro-mechanical studies.
At least 2 years of relevant experience in laboratory failure analysis.
Ability to solve problems and use laboratory equipment, including DMMs, scopes, an X-ray machine, and cutting tools.
Intermediate computer skills with Microsoft Office tools, including Word, Excel, and Outlook.
Ability to collaborate with other team members.
Good verbal and writing skills.

Nice To Haves

1–2 years of experience in a similar role.
Experience in the medical device industry.
Experience with RF devices and concepts.
Familiarity with SAP and Salesforce.
Familiarity with post-market requirements and systems.

Responsibilities

Troubleshoot and analyze electrical, electronic, and mechanical aspects of returned devices associated with user complaints.
Document investigation and analysis results in GCMS.
Identify opportunities to improve products and processes.
Complete training on documents and procedures related to the role in a timely manner.
Assist in maintaining the CIS lab and its equipment.
Work with quality engineers to update investigation results based on feedback.
Perform product record reviews as needed.