Quality Technician II

DHL Supply Chain • Memphis, TN

2d • Onsite

About The Position

DHL Supply Chain is hiring a Quality Technician II to support the establishment, maintenance, alignment, and continual improvement of its Quality Assurance (QA) System. The role carries out day-to-day QA activities to help ensure compliance with governmental regulations, customer requirements, and quality policies and procedures, while accommodating requests for support. The role also supports supply chain quality control, auditing, product compliance, and material or product inspection.

Requirements

• At least one year of experience in the stated quality-related activities.
• High school diploma or equivalent.
• Forklift operator certificate, or satisfactory completion of a forklift training program within the first 30 days of employment.
• Experience using a commercial warehouse management system (WMS), such as Blue Yonder, Red Prairie, JDA, or SAP.
• Experience with Microsoft Office software, including Excel.

Nice To Haves

• Associate degree or equivalent in a related field of study.

Responsibilities

• Check, inspect, and count products for inbound and outbound departments, ensuring products are free of damage or defects.
• Audit products and packaging or labeling to maintain product compliance and accuracy.
• Verify that order quantity, quality, labeling, and shipping address match customer specifications or other requirements.
• Perform quality audits, inspections, and documentation.
• Carry out daily quality assurance activities as required or directed by management.
• Monitor and report Quality Management System implementation, compliance, and effectiveness through audits, observations, quality-metric reviews, and customer feedback.
• Support QA training for new and existing associates.
• Support coordination of QA license, permit, and registration activities.
• Work with Quality Assurance, Operations Performance, and Process Improvement teams to advance quality initiatives.

Benefits

• Affordable medical, dental, and vision coverage available beginning on the 30th day.
• Paid time off program, including paid holidays and vacation.
• 401(k) with company match.
• Tuition reimbursement program.
• Training and career advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED