Quality Technician II
About The Position
The Quality Technician II reports directly to the Quality Supervisor and Quality Lead and supports the establishment, maintenance, alignment, and continual improvement of the Quality Assurance System. The role performs day-to-day quality assurance activities to help ensure compliance with governmental regulations, customer requirements, and quality assurance policies and procedures, while accommodating requests for support. The technician conducts inbound and damage audits using iAuditor, repairs damaged units within the STX Quality Departments, and assists with product record management, unit scrapping, and accurate departmental inventory. The role also supports operations and inventory when needed and assists with special projects outside normal job functions. Compliance with all DHL safety policies and procedures is required at all times. The stated shift is 4:00 p.m. to 12:30 a.m.; during peak hours, it may change to 4:00 p.m. to 2:30 a.m. Pay is $20.50 per hour. The position is identified as onsite.
Requirements
- High school diploma or equivalent.
- Forklift operator certificate, or satisfactory completion of a forklift training program within the first 30 days of employment.
Nice To Haves
- Associate degree or equivalent in a related field of study.
Responsibilities
- Conduct inbound and damage audits using iAuditor.
- Repair damaged units within the STX Quality Departments.
- Assist with product record management and unit scrapping processes.
- Maintain accurate inventory within the department.
- Comply with DHL safety policies and procedures at all times.
- Perform quality audits, inspections, and documentation.
- Perform daily quality assurance activities as required or directed by management.
- Monitor and report QMS implementation, compliance, and effectiveness through audit activities, observation, review of quality metrics, and customer feedback.
- Support QA training for new and existing associates.
- Support coordination of QA license, permit, and registration activities.
- Work with Quality Assurance, Ops Performance, and Process Improvement teams to progress Quality initiatives.
- Assist operations and inventory when needed.
- Assist with special projects outside normal job functions.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
