Quality Technician II (1st Shift)

Jabil•Memphis, TN

13d•Onsite

About The Position

A leading manufacturing organization in Memphis, TN is seeking a Quality Technician II to support production quality, documentation accuracy, and compliance with customer and internal requirements. Responsibilities include inspection of materials and finished goods, management of NCRs, validation of manufacturing documentation, and coordination of quality-related activities across production, engineering, and customer teams. The ideal candidate has a High School Diploma or Associate’s degree and 2-5 years of related experience in a manufacturing or quality environment.

Requirements

2-5 years of experience in manufacturing quality, inspection, or technician role
Basic understanding of manufacturing processes, inspection methods, and quality systems
Strong attention to detail and ability to identify documentation gaps

Nice To Haves

Associate’s degree or equivalent work experience preferred
Experience with NCR systems, inspection documentation, or quality tracking tools preferred

Responsibilities

Perform inspections of materials, components, and finished goods, including first article, in-process, and end-of-line reviews
Conduct defect analysis and support reporting of production quality issues
Generate, update, and track Non-Conformance Reports (NCRs), ensuring complete and accurate data documentation
Support dispositioning of nonconforming materials and coordinate MRB activities
Review manufacturing documentation, specifications, and quality records to ensure accuracy, completeness, and alignment to acceptance criteria
Validate FAT/EOL reports, inspection data, and quality documentation prior to submission
Maintain and update quality tracking systems (e.g., NCR trackers, observation systems, inspection logs)
Ensure proper documentation upload and accessibility across required systems and platforms
Support cross-functional communication to resolve missing data, incomplete reports, and open quality issues
Coordinate quality execution activities and shift-to-shift handoff
Assist in retraining activities for updated specifications and acceptance criteria
Maintain inspection records, logs, and quality documentation in accordance with company procedures
Participate in continuous improvement and corrective action activities
Identify recurring quality issues and escalate trends to Quality Engineering
Proficient in Microsoft Office applications including Excel, Word, PowerPoint, Outlook, and Teams
General computer competency, including ability to navigate multiple systems and manage digital records efficiently