Quality Technician II

DPDHL • Manchester, PA

43d • Onsite

About The Position

The Quality Technician II supports the establishment, maintenance, alignment, and continual improvement of the Quality Assurance System. The role performs day-to-day quality assurance activities to help ensure compliance with governmental regulations, customer requirements, and quality assurance policies and procedures, while responding to requests for support. The position audits for quality defects and deviations, assists operations with deviation investigations, and accurately completes audits for outbound loads. This is a first-shift, onsite position scheduled Monday through Thursday, 7:00 a.m. to 5:00 p.m. Pay is $18.45 per hour, with an additional $0.50 per hour premium for working in a cooler.

Requirements

• High school diploma or equivalent.
• Forklift operator certificate, or satisfactory completion of a forklift training program within the first 30 days of employment.
• Attention to detail.
• Team-oriented.
• Quality-driven.

Nice To Haves

• Associate degree or equivalent in a related field of study.

Responsibilities

• Audit for quality defects and deviations.
• Assist operations in investigating deviations.
• Accurately complete audits for outbound loads.
• Perform quality audits, inspections, and documentation.
• Perform daily quality assurance activities as required or directed by management.
• Monitor and report QMS implementation, compliance, and effectiveness through audit activities, observation, review of quality metrics, and customer feedback.
• Support QA training for new and existing associates.
• Support coordination of QA license, permit, and registration activities.
• Work with Quality Assurance, Ops Performance, and Process Improvement teams to advance Quality initiatives.

Benefits

• Affordable medical, dental, and vision coverage available beginning on the 30th day.
• PTO program, including paid holidays and vacation.
• 401(k) with company match.
• Tuition reimbursement.
• Training and career advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED