Quality Technician I

Snap-on•Conway, AR

About The Position

The Quality Assurance Technician supports the Snap-on Equipment production team by helping ensure consistent delivery of high-quality products. The role maintains quality standards through inspection, auditing, and process evaluation, and supports continuous improvement initiatives. By identifying trends and collaborating across teams, the technician contributes to operational excellence and Snap-on’s commitment to safety and performance.

Requirements

  • High school diploma or GED.
  • Knowledge of Conway Manufacturing Products.
  • Computer experience including the MS Office Suite.
  • Ability to navigate web pages.
  • Ability to navigate an ERP system and perform tasks such as moving inventory.
  • Ability to use measuring equipment such as calipers and micrometers.
  • Strong communication and interpersonal skills.
  • Ability to work independently with minimal supervision.
  • Ability to work as part of a team.
  • Ability to work flexible hours, including overtime.
  • Excellent attendance record.
  • Ability to lift 25 pounds.
  • Ability to work in multiple assembly areas.
  • Strong math skills.

Responsibilities

  • Follow Snap-on’s safety priorities and maintain a safe working environment through awareness and focus.
  • Examine materials or products for surface and operational defects.
  • Verify specified dimensions of products or materials.
  • Audit procedures to ensure processes are followed accurately.
  • Document inspection outcomes by completing detailed reports and performance records.
  • Reject defective parts and products.
  • Identify trends and root causes of product defects.
  • Support the safety and training team in modifying procedures to avoid defects and waste.
  • Conduct process and product audits on a defined schedule and when quality data indicates they are necessary.
  • Document and communicate nonconformances through the NCR/Corrective Action program.
  • Calibrate and maintain measuring devices.
  • Read and interpret blueprints, schematics, and associated tolerancing.
  • Use critical thinking to solve complex problems.
  • Perform other duties as requested.
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