Quality Technician I

TD Synnex • Groveport, OH

4d

About The Position

Performs final and in-process inspections and audits to ensure product builds meet specifications and build requirements. Coordinates product returns to suppliers for corrective action and ensures customer notes and expectations have been met. Complies with ISO and other quality system standards. This is an entry-level role in which the employee is acquiring basic knowledge of job content, practices, and procedures and learning the skills needed to fully perform the work. Tasks are minimally complex, carried out under supervision with detailed instructions, and decisions typically have an impact contained within the assigned work.

The position is listed at $18.00 per hour, with hours from 3:30 p.m. to 12:00 a.m. Work takes place in a clean room and requires ESD protection. Occasional non-standard work hours or overtime may be required as business needs dictate.

Requirements

• High school graduate with a General Studies field of study.
• Execute instructions and request clarification when needed.
• Use a 10-key quickly and accurately.
• Perform clerical and data-entry functions accurately.
• Perform basic mathematical calculations.
• Recognize and attend to important details with accuracy and efficiency.
• Communicate clearly and convey necessary information.
• Interact effectively with all levels of management.
• Demonstrate strong multicultural interpersonal skills.
• Demonstrate strong organizational and time-management skills and drive tasks to completion.
• Work constructively under stress and pressure when faced with high workloads and deadlines.
• Maintain and promote social, ethical, and organizational standards in internal and external business activities.
• Work independently with minimal supervision.
• Maintain confidentiality of sensitive information.
• Remain immobile for extended periods.
• Transport up to 60 lbs.
• Build effective working relationships with others.
• Demonstrate sensitivity to the needs, concerns, and feelings of others.
• Quickly learn new systems and technology.
• Use relevant computer system applications at a basic level.

Nice To Haves

• High school study in Electronics or IT Hardware is preferred.
• A+ certification.
• IPC certification.

Responsibilities

• Conduct random, scheduled, and/or unscheduled audits to assess conformance to customer specifications, technical drawings, manufacturer specifications, assembly manual requirements, company processes and procedures, and other applicable requirements.
• May perform root cause analyses by inspecting and evaluating material returns, reviewing documentation, interviewing employees, and assessing conformance to quality assurance standards to identify causes of defects, malfunctions, or process breakdowns.
• Maintain data and logs concerning data quality, returned material, supplier information, nonconformance to build procedures, errors, findings, and recommendations for trend analysis.
• Prepare product return documentation for suppliers for failure analysis and monitor corrective-action responses.
• May coordinate or assist in developing and maintaining ISO system documentation, including work instructions and departmental policies and procedures.
• Perform additional duties as assigned.
• Meet attendance and punctuality standards.

Benefits

• Elective benefits tailored to the employee’s country and lifestyle.
• Formal leadership and professional development programs and on-demand courses.
• Seminars and events supporting financial, physical, and mental well-being.
• Global Life Empowerment Assistance Program.
• Inclusive education, peer-to-peer conversations, and equitable growth and development opportunities.
• Onboarding program connecting new coworkers within their first 30 days.
• Internal peer-led inclusive communities and activities, including business resource groups, local volunteering events, and environmental and social initiatives.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED