Quality Technician I

TD SYNNEX•Groveport, OH

About The Position

The Quality Technician I performs final and in-process inspections and audits to ensure product builds meet specifications and build requirements. The role coordinates product returns to suppliers for corrective action, verifies that customer notes and expectations have been met, and complies with ISO and other quality system standards. This is an entry-level role in which the employee is acquiring basic knowledge of the job, practices, and procedures. Work is minimally complex, performed under supervision with detailed instructions, and decisions generally affect only assigned work. The position works in a clean room and requires ESD protection. Hours are 3:30 p.m. to 12:00 a.m.; occasional non-standard hours or overtime may be required as business needs dictate. The listed pay is $18.00.

Requirements

  • High school graduate with a General Studies field of study.
  • Execute instructions and request clarification when needed.
  • Use a 10-key quickly and accurately.
  • Perform clerical and data-entry functions with strong accuracy.
  • Perform basic mathematical calculations.
  • Recognize and attend to important details with accuracy and efficiency.
  • Communicate clearly and convey necessary information.
  • Interact effectively with all levels of management.
  • Demonstrate strong multicultural interpersonal skills.
  • Demonstrate strong organizational and time-management skills and drive tasks to completion.
  • Work constructively under stress and pressure when faced with high workloads and deadlines.
  • Maintain and promote social, ethical, and organizational standards in internal and external business activities.
  • Work independently with minimal supervision.
  • Maintain confidentiality of sensitive information.
  • Remain immobile for extended periods.
  • Transport up to 60 lbs.
  • Build solid, effective working relationships with others.
  • Demonstrate sensitivity to the needs, concerns, and feelings of others.
  • Quickly learn new systems and technology.
  • Use relevant computer system applications at a basic level.

Nice To Haves

  • High school field of study in Electronics or IT Hardware.
  • A+ certification.
  • IPC certification.

Responsibilities

  • Conduct random, scheduled, and/or unscheduled audits to determine conformance with customer specifications, technical drawings, manufacturer specifications, assembly manual requirements, company processes and procedures, and other applicable requirements.
  • May perform root cause analyses by inspecting and evaluating material returns, reviewing documentation, interviewing employees, and assessing conformance to quality assurance standards to identify causes of defects, malfunctions, or process breakdowns.
  • Maintain data and logs on data quality, returned material, supplier information, nonconformance to build procedures, errors, findings, and recommendations for trend analysis.
  • Prepare required product return documentation for suppliers' failure analysis and monitor corrective action responses.
  • May coordinate or assist in developing and maintaining ISO system documentation, including work instructions and departmental policies and procedures.
  • Perform additional duties as assigned.
  • Meet attendance and punctuality standards.

Benefits

  • Elective benefits tailored to the employee's country and lifestyle.
  • Formal leadership and professional development programs and on-demand courses.
  • Seminars and events supporting financial, physical, and mental well-being, plus the global Life Empowerment Assistance Program.
  • Inclusive education, peer-to-peer conversations, and equitable growth and development opportunities.
  • Onboarding program to network with new coworkers within the first 30 days.
  • Employee communities and activities, including business resource groups, local volunteering events, and environmental and social initiatives.
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