Quality Technician I
About The Position
DHL Supply Chain is hiring a Quality Technician I to perform day-to-day quality assurance activities and help establish, maintain, align, and continually improve the QA system. The role supports compliance with governmental regulations, customer requirements, and quality assurance policies and procedures, while accommodating requests for support. It also leads the QA team by assigning work schedules, directing the team, training associates in required QA processes, and monitoring compliance and progress. The position is on the second shift, Monday through Thursday, from 4:00 p.m. to 2:30 a.m. Overtime is based on business needs. Pay is $23.00 per hour, plus a $1 per hour shift differential. The ideal candidate has experience checking, inspecting, and counting inbound and outbound products; auditing products and packaging or labeling for compliance and accuracy; and verifying order quantity, quality, labeling, and shipping address against customer specifications. Experience with SAP, Manhattan commercial WMS, and Microsoft Office, including Excel, is required.
Requirements
- At least 1–3 years of relevant experience.
- Experience checking, inspecting, and counting products for inbound and outbound departments and identifying damage or defects.
- Experience auditing products and packaging or labeling for compliance and accuracy.
- Experience verifying order quantities, quality, labeling, and shipping addresses against customer specifications or other requirements.
- Experience using SAP.
- Experience using Manhattan commercial WMS software.
- Experience using Microsoft Office, including Excel.
- High school diploma or equivalent.
- Forklift operator certificate, or satisfactory completion of a forklift training program within the first 30 days of employment.
Nice To Haves
- Associate degree or equivalent in a related field of study.
Responsibilities
- Check, inspect, and count inbound and outbound products, ensuring products are free of damage or defects.
- Audit products and packaging or labeling to maintain product compliance and accuracy.
- Verify that order quantity, quality, labeling, and shipping address meet customer specifications and other requirements.
- Monitor and report QMS implementation, compliance, and effectiveness through audits, observations, review of quality metrics, and customer feedback.
- Facilitate QA training for new and existing associates.
- Review documents and instructions prepared by work-group members for accuracy and legibility.
- Work with Quality Assurance, Ops Performance, and Process Improvement teams to advance quality initiatives.
- Apply QA, OP, and PIM tools and methodologies as appropriate.
- Recommend methods to support site operations' quality assurance compliance requirements.
- Lead or support coordination of QA licenses, permits, and registrations, and provide direction for compliance with FDA, DEA, ATF, state, and similar regulatory requirements.
- Perform daily quality assurance activities as required or directed by management.
- Lead and facilitate development of QMS documentation.
- Assign QA team work schedules, direct the team, train associates in QA processes, and monitor associates' compliance and progress.
Benefits
- Affordable medical, dental, and vision coverage available beginning on the 30th day.
- PTO program, including paid holidays and vacation.
- 401(k) with company match.
- Tuition reimbursement program.
- Training and career advancement opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
