Quality Technician I

Franklin Electric•Wilburton, OK

About The Position

Embark on a career journey with Franklin Electric, where your passion meets purpose, and every day is an opportunity to make a difference in our global communities in providing access to water, fuel and electricity. As a Quality Technician I, you will be responsible for conducting audits of products, processes, and quality systems, providing the data by which the plant’s quality system is evaluated. You will also provide the resources for problem investigation related to production part nonconformance.

Requirements

Writes routine reports and correspondence.
Effectively presents information and responds to questions from groups of managers and/or customers.
Works with mathematical concepts such as probability and statistical inference and fundamentals of algebra, geometry, and trigonometry, and geometric dimensioning and tolerancing.
Solves practical problems and deals with a variety of known variables in situations where only limited standardization exists.
Interprets a variety of instructions furnished in written, oral, or diagram formats.
Reads and understands documents such as policy manuals, safety rules, operating and maintenance instructions, and procedure manuals.
Utilizes common-sense understanding in order to carry out written, oral, or diagrammed instructions.
Plans the time, method, manner, and/or performance sequence of own work; may also occasionally assist in planning work assignments performed by others within a limited area of operation.
Frequently makes decisions of both minor and major importance, which may affect the work operations of other employees and/or clientele to a moderate degree.
Uses noncomplex machines and equipment (adding machines, calculators, copy/fax machines, etc.).
Equivalent of four years of high school (required).
Zero to three years of relevant education or experience in manufacturing, engineering technology, or a related field (required).
Advanced: Microsoft Excel, Minitab statistical software, use of iPad or other tablet device
Basic: 10-key, database, word processing/typing (MS Word)
ISO 9001 orientation program.
Internal QMS auditor training.

Responsibilities

Conducts routine and nonroutine analyses of in-process materials, raw materials, part samples, finished goods, or process samples.
Calibrates, validates, or maintains simple laboratory equipment.
Compiles laboratory test data and performs appropriate analyses.
Completes the documentation needed to support testing procedures, including data capture forms, equipment logbooks, or inventory forms.
Evaluates analytical methods and procedures to determine how they might be improved.
Identifies quality problems and recommends solutions.
Interprets test results, compares them to established specifications and control limits, and makes recommendations on the appropriateness of data for release.
Investigates or reports questionable test results.
Monitors testing procedures to ensure that all tests are performed according to established item specifications, standard test methods, or protocols.
May perform validations or transfers of analytical methods according to applicable policies or guidelines.
Participates in out-of-specification and failure investigations and recommends corrective actions.
Prepares or reviews required assembly method documentation, including quality or inspection requirements or reports.
May receive and inspect raw materials and data to ensure accuracy and regulatory compliance.
Writes or revises standard quality control operating procedures.
Develops and qualifies new testing methods.
Ensures that lab cleanliness and safety standards are maintained.
Identifies and troubleshoots equipment problems.
Participates in internal assessments and audits as required.
Performs visual inspections of finished products.
Assists production departments with problem investigation and quality lab measurements.
Supplies quality control data necessary for regulatory submissions.
Assists in process capability studies.
Participates in internal assessments and audits.
Writes technical reports or documentation such as deviation reports, testing protocols, and trend analyses.
Inputs RMAs into the database, distributes product returns to manufacturing supervises, and closes out when the process is completed.
Interfaces with suppliers (via phone and/or e-mail) to resolve issues with incoming QA inspections.
Performs other related duties as required or assigned.