Quality Technician I

Plexus•Neenah, WI

About The Position

The Quality Technician I provides functional support for assigned Quality and Supplier Quality processes, goods, and services to meet department and customer requirements. The role supports non-conforming material processes, communicates shift issues to the Focus Factory and Customer Focused Team, and helps with continuous improvement. The technician follows Plexus quality policies, customer specifications, and regulatory requirements; monitors their own work for quality and waste reduction; keeps supervisors informed and escalates issues when needed; and leads the development and direction of Quality Inspectors. The position works in an electro-mechanical manufacturing environment and uses precision measurement equipment, delicate tools, components, magnifiers, cameras, and other vision systems as needed. Work includes standing and sitting for much of the day, occasional lifting and moving material, working around material-handling equipment, and repetitive computer tasks for creating and maintaining quality records. Travel is less than 40%.

Requirements

  • Intermediate computer skills.
  • Intermediate decision-making and problem-solving skills.
  • Basic verbal and written communication skills.
  • Intermediate execution skills.
  • Intermediate operational knowledge.
  • Intermediate influence skills.
  • Intermediate data modeling and manipulation knowledge.
  • Basic manufacturing knowledge.
  • Basic workmanship standard knowledge.
  • Basic innovation skills.
  • Customer focus.
  • Basic technical judgment.
  • Ability to work in an electro-mechanical manufacturing environment while using required personal protective equipment.
  • Physical stamina may be required, including manual dexterity and fine motor control for precise measurement equipment or delicate tools and components.
  • Visual inspection may require acute near vision and the ability to work continually with magnifiers, cameras, and other vision systems.
  • Ability to spend much of the work time standing and sitting, with limited lifting and material-moving activities, and to perform repetitive computer tasks using different software to create, edit, and save quality records.

Nice To Haves

  • Associate’s degree and at least 1 year of related experience preferred; an equivalent combination of education and/or experience will be considered.

Responsibilities

  • Support non-conforming material processes.
  • Report basic feedback about shift issues to the Focus Factory and Customer Focused Team to support continuous improvement activities.
  • Follow Plexus quality policy guidelines, customer specifications, and regulatory compliance requirements.
  • Monitor own work to ensure quality standards are met and identify opportunities to improve quality and eliminate waste.
  • Keep supervisors informed and escalate issues when needed.
  • Lead in the development of and provide direction to Quality Inspectors.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Paid time off
  • Retirement savings
  • Professional development opportunities
  • Work-life balance perks
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