Quality Technician I (Document Verifier) - 1st Shift

Maker's Pride Talent Acquisition Team • Des Plaines, IL

12d

About The Position

The Quality Technician I (Document Verifier) reviews production and quality documentation submitted as daily batch records, manages documentation practices for food safety and quality programs, and maintains document control and data entry for associated quality reporting systems. The role works with the quality team and other departments to meet compliance requirements and supports responsibilities across multiple sites.

The position verifies compliance with preventive controls and critical quality points, provides finished-product release information after document review, identifies and escalates critical-limit violations, and initiates controls for non-conforming goods. It also supports document correction and coaching, incident reporting, GFSI records, audits, RCA CAPAs, preserved-food identity programs, and mock recall and trace exercises. The technician follows facility GMPs and applicable safety, health, environmental, and company requirements, and reports food safety or quality concerns to an appropriate authority.

The role requires effective communication with employees and management across departments, attention to detail, problem-solving, and the ability to interpret instructions, perform basic and applied arithmetic, manage multiple priorities, and work under deadline pressure. The position is listed for first shift. Starting pay is $20.10 per hour; eligible employees may receive a discretionary annual incentive based on company and individual performance. Full-time benefits, beginning on the 90th day of employment, include health, dental, 401(k), and wellness benefits.

Requirements

• High school diploma or GED equivalent.
• Experience with GMP, HACCP, FSMA, and SQF.
• Knowledge of GFSI and FSMA requirements.
• Knowledge of QA Technician roles and responsibilities.
• Knowledge of customer specifications and internal specification management.
• Knowledge and experience with SAP; proficiency in MS Office Suite and some SAP.
• Excellent oral and written communication skills.
• Strong self-confidence and excellent problem-solving skills.
• Accuracy and attention to detail.
• Ability to communicate in English to give and acknowledge instructions and report problems.
• Ability to add, subtract, multiply, and divide using whole numbers, common fractions, and decimals, and apply fractions, percentages, ratios, and proportions to practical situations.
• Ability to interpret written, oral, diagrammatic, and schedule-based instructions.
• Ability to work well with others in stressful situations and meet deadlines.
• Ability to handle multiple priorities and tasks.
• Ability to maintain working relationships and communicate effectively with employees from all departments and with management personnel.
• Ability to reach with hands and arms, use hands and fingers, see, hear, talk, and distinguish colors.
• Ability to lift and carry up to 25 pounds, walk up to 400 yards to work areas, and occasionally bend, stoop, and twist; may need to climb steps.
• Ability to work in light to moderate noise, where hearing protection may be required, and in a fast-paced environment in close proximity to others.

Nice To Haves

• Associate degree preferred but not required.
• QA experience in a food manufacturing environment preferred.

Responsibilities

• Review production and quality documents submitted as daily batch records.
• Manage food safety and quality documentation practices, document control, and data entry for quality reporting systems.
• Work with the quality team and other department personnel to meet compliance requirements across multiple sites.
• Understand facility food safety and food quality plans concerning preventive controls and critical quality points.
• Verify that preventive controls and critical quality points meet critical limits and provide appropriate compliance verifications.
• Provide finished-product release information after all documents have been reviewed and verified.
• Identify and communicate violations of preventive-control or critical-quality-point limits, and initiate appropriate reporting to a lead or supervisor.
• Initiate control of non-conforming goods associated with out-of-specification compliance situations.
• Apply good documentation practices, correct documents, and coach others on documentation.
• Execute procedures in the Document Review Work Instruction.
• Assist with the incident reporting system, including generation and communication of reports.
• File paperwork related to the GFSI system.
• Participate in the internal audit program and perform additional audits as required.
• Assist with managing root-cause-analysis corrective and preventive actions (RCA CAPAs).
• Follow facility Good Manufacturing Practices (GMPs) and applicable safety, health, environmental, and company rules and policies.
• Maintain facility programs identifying preserved foods as organic, kosher, gluten-free, and non-GE.
• Report food safety or food quality issues to an authority able to take action.
• Participate in mock recall and trace exercises.
• Perform other duties as assigned by QA Leadership.

Benefits

• Health benefits beginning on the 90th day of employment for full-time employees.
• Dental benefits beginning on the 90th day of employment for full-time employees.
• 401(k) benefits beginning on the 90th day of employment for full-time employees.
• Wellness benefits beginning on the 90th day of employment for full-time employees.
• Eligibility for a discretionary annual incentive based on company and individual performance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED