Quality Technical Manager (Onsite)

RTX•East Hartford, CT
•Onsite

About The Position

The Quality Technical Manager is a leadership role in the quality organization supporting the Hot Section Module Center South, a fast-paced, high-volume center of excellence for turbine airfoils. The organization is focused on implementing advanced manufacturing technology for new engine programs while delivering material on time, with flawless quality, and at cost as demand grows. The role leads technical quality teams and partners with Operations and Manufacturing to strengthen compliance and process quality. It also provides strategic leadership for quality plans aimed at reducing scrap, rework, repair, and quality escapes.

Requirements

  • Bachelor of Science degree in a related field.
  • Minimum 7 years of experience in a quality or supervisory role.
  • Strong familiarity with inspection tooling and techniques.
  • Strong communication skills and ability to work within a group setting and interface directly with shop floor management.
  • Strong interpersonal skills.
  • Knowledge of or experience with quality systems and standards such as ISO 9001.
  • Ability to prioritize workload in a high-pressure environment and multitask as required.
  • U.S. citizenship is required because only U.S. citizens are authorized to access certain necessary systems.

Nice To Haves

  • Engineering degree preferred.
  • ASQ-CQE certification.

Responsibilities

  • Drive a culture of compliance through strong collaboration with Operations and Manufacturing teams.
  • Lead process quality engineers in establishing and executing initiatives to improve process quality.
  • Lead clinic investigation managers in complying with the product recall procedure and using problem-solving tools.
  • Provide strategic leadership in developing and implementing project quality plans to achieve annual reduction goals for Scrap, Rework and Repair (SRR), escapes to flight operations, and DCMA discrepancies.
  • Improve manufacturing, assembly, inspection, and test processes to reduce and prevent defects and quality escapes to customers.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Short-term disability
  • Long-term disability
  • 401(k) match
  • Flexible spending accounts
  • Flexible work schedules
  • Employee assistance program
  • Employee Scholar Program
  • Parental leave
  • Paid time off
  • Holidays
  • Annual short-term and/or long-term incentive compensation may be available depending on position level and applicable agreements.
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