Manager, Social & Digital Media - Piscataway, NJ

VetJobs•Piscataway, NJ

2d•$124,000 - $174,000•Onsite

About The Position

The Quality Technical Manager is a strategic leader responsible for driving the end to end quality strategy for an assigned product category. Acting as the primary Technology Quality partner for cross functional teams (R&D, Marketing, Supply Chain, and Network Operations), this role ensures that new innovations are designed for manufacturability and seamlessly scaled across internal plants and/or Contract Manufacturers. The Manager will oversee the Technology Transfer pipeline, manage the quality relationship with external vendors, resolve complex consumer complaints, and provide day to day technical mentorship to the site embedded Quality Engineers to ensure consistent On Shelf Quality in North America.

Requirements

Bachelor’s Degree in Engineering (Chemical, Mechanical, Industrial), Chemistry, or a closely related technical/scientific field.
8+ years of full time working experience in Quality, Manufacturing, R&D, or Process Engineering within the consumer goods (FMCG), pharmaceutical, or food/beverage industries.
Proven, hands on experience participating in or leading plant trials, new product scale ups, or technology transfers from a laboratory environment to a manufacturing floor.
Formula knowledge of one or more of the following categories: Oral Care, Personal Care and Home care.
Strong analytical reasoning and project management skills to handle complex, multi-site scale-ups and high-level quality investigations.
Experience managing external suppliers, Contract Manufacturers, Co-packers, including conducting quality audits and supporting Quality Technical Agreements.
Exceptional interpersonal skills with the ability to translate complex R&D requirements into practical manufacturing steps, and the ability to influence cross functional teams (Operations, R&D, Quality).
Working knowledge of cGMPs and FDA regulatory requirements.

Nice To Haves

Advanced degree (Master’s or MBA)
Deep understanding of FDA regulatory requirements and cGMPs related to cosmetics, personal care, and/or OTC pharmaceuticals.
Prior experience mentoring or directly managing technical teams.
Familiarity with the technology transfer process.
Experience utilizing Product Lifecycle Management (PLM) software and/or SAP.
Formulation experience

Responsibilities

Act as the primary strategic liaison between R&D, Marketing, Supply Chain, and Plant Operations during go to market and feasibility meetings to ensure Quality is embedded early in product design.
Provide day to day technical mentorship, guidance, and task prioritization for the Quality Tech Engineers located at the plants
Partner closely with Network Operations teams to help develop timelines for major projects and product launches, actively driving cross functional adherence to ensure milestones are met.
Manage the end to end quality relationship with Contract Manufacturers and Co packers within the assigned category. This includes Qualification, implementing Quality Standards, conducting ESM audits, and authorizing finished goods release.
Serve as the primary technical escalation point for internal plant operations, providing advanced troubleshooting and formulation expertise to resolve complex scale-up roadblocks.
Drive Right First Time initiatives across the category to ensure robust technology transfers, minimize operational waste, and guarantee quality compliance during initial production runs.
Coordinate, manage, and oversee the investigation and resolution process for consumer and customer complaints related to formula or manufacturing deviations.
Drive continuous improvement and Fueling the Growth initiatives across the category, partnering cross functionally to streamline and improve processes and optimize operational efficiencies without compromising product quality.
Champion the adoption of AI tools and advanced data analytics to predict quality trends, modernize the technology transfer workflow, and leverage data driven insights for proactive risk management.