Quality Tech

Smurfit Westrock • Claremont, NC

1d • Onsite

About The Position

Join Smurfit Westrock as a QA Auditor, where you will play a key role in supporting safe, efficient, and quality-focused manufacturing operations. In this position, you will perform quality testing and auditing activities, document and communicate results, identify defects or non-conformances, and help ensure products meet customer requirements and company standards. This role is essential to maintaining product quality, operational excellence, and customer satisfaction. A typical day may include performing quality inspections and testing, auditing production processes, documenting findings, communicating issues to leadership, maintaining required records, and supporting continuous improvement efforts while ensuring compliance with quality and safety standards.

Requirements

• High school diploma or GED required.
• Ability to perform the essential functions of the position with or without reasonable accommodation.
• Strong mathematical aptitude and ability to use basic measurement devices, including calculators, tape measures, and rulers.
• Ability to learn and operate quality testing equipment and measurement instruments.
• General mechanical aptitude.
• Ability to pass the Farnsworth Munsell-100 Hue Test.
• Ability to follow detailed instructions and established quality procedures.
• Strong written and verbal communication skills.
• Basic computer skills.
• Knowledge of carton quality standards and the ability to perform product quality inspections.
• Strong attention to detail and commitment to accuracy.
• Ability to work effectively in a manufacturing environment while maintaining quality and safety standards.

Responsibilities

• Perform quality testing and auditing activities in accordance with customer requirements, job specifications, and established procedures.
• Document and report test results, audit findings, and quality observations to the appropriate members of the management team.
• Identify and communicate serious defects, quality concerns, or non-conforming conditions in a timely manner.
• Complete required quality reports, records, and documentation accurately and thoroughly.
• Conduct quality checks on cartons and products throughout the manufacturing process to ensure compliance with customer specifications.
• Utilize testing and measuring equipment to evaluate product quality and process performance.
• Maintain housekeeping standards established by management to support a safe and organized work environment.
• Support quality initiatives that promote operational efficiency, product consistency, and customer satisfaction.
• Comply with all workplace policies, procedures, food safety requirements, and quality standards.
• Follow all safety requirements and utilize required personal protective equipment.
• Collaborate with production, quality, and leadership teams to support continuous improvement efforts.
• Perform additional duties and special projects as assigned by department leadership.

Benefits

• Comprehensive training with numerous learning and development opportunities
• An attractive salary reflecting skills, competencies and potential
• A career with a global packaging company where Sustainability, Safety and Inclusion are business drivers and foundational elements of the daily work.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED