Quality Tech - 2nd Shift

Pratt Industries•Macungie, PA

2d•Onsite

About The Position

The position of Quality Tech will be assisting the Quality Manager in the plant location. This role requires excellent attendance, superior time management skills, and a self-driven, self-motivated attitude. The ideal candidate will possess outstanding organizational skills and a keen attention to detail. The ability to solve practical problems, interpret verbal and written instructions, and multi-task effectively in various challenging situations is essential. The role also involves reading, comprehending, and interpreting operating instructions, training, and procedure manuals. Excellent communication and listening skills are required for effective interaction with employees, managers, and customers, including providing positive and corrective feedback. The Quality Tech will be significantly involved in the complaint process for both internal and external customers, which includes entering, tracking, and receiving complaint issues, as well as resolutions or root cause analysis. Responsibilities include performing process audits, data entry, and managing and controlling documents related to safety, training, and quality. The role also entails controlling non-conforming supplier defects and returns, managing sorting and reworks, and overseeing weekly KPIs and/or compliances with Corrective Action Reports (CAR). Additionally, the Quality Tech is responsible for Preventive Action Reports (PAR), leading the Safety Committee in the Distribution Center (DC), conducting 7-minute Safety Trainers for all employees in the DC, and completing safety and incident forms.

Requirements

Computer literacy. Must be proficient with Microsoft Office especially Excel, Access and Powerpoint.
High school graduate or equivalent with related college degree and/or technical courses or associate (two-year) college degree.
Minimum of one years of experience in a related field.
Knowledge of LEAN manufacturing, ISO, Six Sigma preferred, OSHA or Safety related field.
Able to read a tape measure with speed and accuracy.
Able to calculate figures and amounts such as percentages, measurement, volume and rate.
Able to apply concepts of high school math.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Excellent attendance is a must.
Superior time management skills and must be self-driven and self-motivated.
Must have outstanding organizational skills and attention to detail is must.
Ability to solve practical problems: ability to interpret verbal and written instructions.
Multi-tasking; ability to work with various challenges and deal with a variety of situations.
Ability to read, comprehend and interpret operating instructions, training and procedure manuals.
Excellent communication skills; able to speak effectively to employees, managers, customers.
Excellent listening skills; ability to provide positive and corrective feedback.

Nice To Haves

Knowledge of LEAN manufacturing, ISO, Six Sigma preferred, OSHA or Safety related field.

Responsibilities

Assisting the Quality Manager in the plant location.
Entering, tracking, receiving complaint issues and resolutions to complaints or root cause analysis.
Performing process audits.
Data entry.
Management and control of documents (safety, training and quality).
Control of non-conforming supplier defects and returns.
Management of sorting and reworks.
Management of weekly KPI's and/or compliances with CAR (corrective action reports).
Responsible for PAR (Preventive Action Reports).
Lead Safety Committee in the DC.
Conduct 7-minute Safety Trainers to all employees’ in the DC.
Complete safety and incident forms.