Quality Systems Technician

TTM • Forest Grove, OR

9d

About The Position

The Quality Systems Technician identifies and researches product failures to improve product yield, quality, and reliability. The role evaluates electrical and mechanical characteristics of integrated circuits, components, subcomponents, systems, and PCBs to determine failure root causes; analyzes failure reports; and recommends corrective actions to prevent recurrence. The technician uses standard digital and analog electronic test equipment and cross-sectional analysis for failure analysis, and may support new product transfer and startup as well as automation and improvement of failure-analysis processes. The role also supports shared learning across sites and maintains required records and reports.

Responsibilities include gathering and tracking PCB lot information, maintaining the TTM reporting database, generating customer reports, and helping verify internal quality documentation provided to customers. The technician works with production control and engineering to disposition customer returns and complaints, provides feedback to engineers and management for corrective-action resolution, and troubleshoots PCB failures at multiple system levels. The role analyzes circuits and topologies, develops and improves troubleshooting solutions, and collaborates with engineering groups on potential process and product improvements.

The position requires a high school diploma or GED and at least three years of PCB industry experience with a quality background. Candidates must comply with TTM export-control policies and applicable laws, including requirements concerning ITAR-controlled products and technical data, visitors, shipments, and vendor approvals.

Requirements

• High school diploma or GED equivalent.
• At least three years of PCB industry experience with a quality background.
• Working knowledge of Microsoft Word, Excel, PowerPoint, and Access.
• Knowledge of PCB manufacturing processes and potential sources of failure.
• Ability to read customer PCB prints, drawings, and specifications.
• Experience troubleshooting and isolating PCB product failures to the lowest electrical net.
• Strong attention to detail.
• Ability to work with other departments and team members.
• Ability to self-motivate and work independently.

Responsibilities

• Identify and research product failures to improve product yield, quality, and reliability.
• Evaluate electrical and mechanical characteristics of integrated circuits, components, subcomponents, and systems to determine failure root causes.
• Analyze failure reports and recommend corrective actions to prevent recurrence.
• Use standard digital and analog electronic test equipment and cross-sectional analysis to conduct failure analysis.
• Support new product transfer and startup, and support automation and improvement of failure-analysis processes as needed.
• Promote shared learning across sites and maintain necessary records and reports.
• Gather and track PCB lot information.
• Compile and maintain the TTM database for reporting requests.
• Generate standard and non-standard customer reports as requested.
• Assist in verifying internal quality documentation delivered to customers.
• Work with production control and engineering to disposition customer returns and complaints.
• Provide customer complaint and return feedback to engineers and management for corrective-action resolution.
• Troubleshoot, debug, and determine root causes for PCBs at multiple system levels.
• Analyze circuits and topologies to identify marginal failure root causes.
• Develop, maintain, and improve troubleshooting solutions within the area of responsibility.
• Work with engineering groups to assess whether data indicates a need for process or product improvements and provide input on improvement opportunities.
• Comply with TTM export-control policies and procedures and applicable laws, including requirements related to ITAR products, technical data, visitors, shipments, and vendor approvals.

Benefits

• Medical, dental, and vision insurance.
• 401(k).
• Flexible Spending Account.
• Health Savings Account.
• Accident benefits.
• Life insurance.
• Disability benefits.
• Paid vacation and holidays, including 10 paid holidays and three weeks of paid time off annually.
• Career development through the Operator Advancement Program.
• Annual compensation reviews.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED