Quality Systems Specialist

J.D. Irving, LimitedDartmouth, NS

About The Position

The Quality Systems Specialist supports the effective communication, adoption, and continuous improvement of the Quality Management System (QMS). This role focuses on translating quality processes, system updates, and performance insights into clear, engaging communications for business stakeholders. The position is responsible for developing high-quality communication materials, including presentations, training content, and process documentation, to support understanding and consistent application of quality processes across the organization. In addition, the role supports the development, tracking, and reporting of key quality and business performance metrics, enabling data-driven decision making. The Specialist also contributes to the administration and continuous improvement of process management and nonconformance systems, helping ensure system effectiveness, audit readiness, and process integrity.

Requirements

  • Effective communication skills
  • Ability to translate quality processes, system updates, and performance insights into clear, engaging communications
  • Experience developing presentations, training content, and process documentation
  • Experience supporting the development, tracking, and reporting of key quality and business performance metrics
  • Experience contributing to the administration and continuous improvement of process management and nonconformance systems

Responsibilities

  • Develop high-quality communication materials, including presentations, training content, and process documentation.
  • Support understanding and consistent application of quality processes across the organization.
  • Support the development, tracking, and reporting of key quality and business performance metrics.
  • Contribute to the administration and continuous improvement of process management and nonconformance systems.
  • Ensure system effectiveness, audit readiness, and process integrity.
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