Quality Systems Coordinator

Astro Shapes•Struthers, OH

About The Position

The Quality Systems Coordinator keeps the Quality Management System organized, current, and audit-ready across every plant. The role owns document control, audit scheduling, corrective-action tracking, calibration records, and quality training records, supporting the quality team and ensuring the system is maintained. The position is primarily office-based, with regular visits to plant floors and labs for audits. Required PPE must be worn in production areas.

Requirements

  • Associate degree or equivalent experience; a bachelor's degree is preferred.
  • At least 2 years of experience in quality, document control, or QMS administration in manufacturing.
  • Working knowledge of ISO 9001 requirements.
  • Strong organization, attention to detail, and follow-through.
  • Advanced Microsoft Excel, Word, and SharePoint or document management system skills.

Nice To Haves

  • ISO 9001 internal auditor training or ASQ CQIA/CQA.
  • Experience in metals or aluminum manufacturing.
  • Experience with QMS software or ERP quality modules.

Responsibilities

  • Administer document control by issuing, revising, approving, and archiving procedures, work instructions, forms, and quality records.
  • Schedule and support internal audits; coordinate registrar and customer audits, including preparing evidence and logging findings.
  • Track corrective and preventive actions (CAPA) and customer complaints through on-time closure; send reminders and escalate overdue items.
  • Maintain the gauge and lab equipment calibration schedule and records.
  • Prepare data and minutes for management review; compile monthly quality KPI reports and customer scorecards.
  • Maintain quality training matrices and records for operators and quality staff.
  • Manage customer-specific requirements, certifications, and supplier certification files for billet, paint, and chemicals.
  • Prepare certificates of conformance and test reports when customers require them.
  • Support continuous improvement of QMS processes and digital record-keeping.
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