Quality Systems Coordinator

Enerflex Ltd•Houston, TX

46d

About The Position

The Quality Systems Coordinator supports the Quality Assurance function by maintaining and improving quality management system processes, facilitating nonconformance management, supporting audits, coordinating quality reporting, and driving continuous improvement. The role helps maintain visibility of quality issues, ensure timely follow-up of corrective actions, support document control, and develop tools and systems that improve operational efficiency. It works with multiple departments to promote compliance and strengthen the effectiveness of the Quality Management System (QMS). The position is primarily office-based, with regular interaction with manufacturing, inspection, and quality personnel. It may involve periodic travel within production, warehouse, fabrication, and assembly areas to gather information, support audits, and collect objective evidence. Personal protective equipment may be required in production or fabrication areas. Occasional overtime may be required to support audits, projects, reporting deadlines, or business needs.

Requirements

At least 2 years of experience in quality assurance, quality systems, document control, manufacturing support, or related functions preferred.
Strong organizational and project coordination skills, including the ability to manage multiple priorities.
Excellent written and verbal communication skills.
Strong attention to detail and ability to maintain accurate records.
Proficiency in Microsoft Office applications, particularly Excel, Word, PowerPoint, and SharePoint.
Ability to develop tracking systems, reports, forms, databases, and workflow tools.
Ability to analyze data, identify trends, and communicate findings effectively.
Ability to work independently and collaboratively within cross-functional teams.
Ability to sit, stand, walk, and use standard office equipment for extended periods.
Ability to work in a fast-paced manufacturing environment with changing priorities and deadlines.

Nice To Haves

Associate degree in Quality, Engineering Technology, Business Administration, Industrial Technology, or a related field; equivalent education, training, and relevant experience may be considered.
Experience with NCR management, corrective actions, auditing support, or quality management systems.
Experience in manufacturing, fabrication, oil and gas, pressure vessel, piping, or industrial environments.
Working knowledge of Quality Management System principles and continuous improvement methodologies.
Familiarity with ISO 9001 quality systems and related documentation requirements.

Responsibilities

Administer and maintain the Non-Conformance Report (NCR) process, including tracking, monitoring, and reporting NCR activities.
Maintain centralized NCR logs and accurate NCR records and supporting documentation.
Coordinate follow-up with responsible departments to drive NCR closure and timely corrective action implementation.
Facilitate NCR review meetings and assist with disposition and escalation of quality concerns.
Prepare and distribute periodic reports on open NCRs, corrective actions, and quality system performance.
Support NCR initiation, documentation, investigation, and closure.
Generate, compile, analyze, and maintain quality performance metrics and management reports.
Support preparation and administration of Boardwalk and other quality reporting systems.
Develop and maintain tracking tools, databases, dashboards, and spreadsheets to improve visibility and data accuracy.
Identify opportunities to streamline reporting through automation and system enhancements.
Support document control by maintaining forms, procedures, work instructions, and quality records.
Assist with revising, formatting, and converting controlled documents to current company templates and standards.
Maintain audit-ready documentation and records in accordance with company and customer requirements.
Support internal, external, customer, ISO, and ASME audits by preparing documentation, collecting records, and coordinating audit evidence.
Capture and organize objective evidence, including photographs, reports, and inspection records.
Support continuous improvement initiatives related to quality processes, reporting tools, and system effectiveness.
Participate in developing and implementing quality forms, workflows, databases, and electronic systems.
Analyze existing processes and recommend improvements to efficiency, visibility, accountability, and compliance.
Assist with corrective and preventive action implementation resulting from audits, NCRs, and quality improvement projects.
Serve as a liaison between departments to facilitate communication and resolution of quality-related issues.
Coordinate and communicate quality system requirements, status updates, and action items to stakeholders.
Provide administrative and operational support to the Quality Assurance team.
Assist with special projects, quality initiatives, and departmental objectives.
Promote quality, compliance, teamwork, and continuous improvement throughout the organization.