Quality System Manager

PCC Talent Acquisition Portal•North Hollywood, CA

About The Position

The Quality Systems Manager is responsible for overhauling, simplifying, standardizing, maintaining, and continually improving Avibank's Quality Management System (QMS). The position serves as the site's leader for AS9100 compliance, audit readiness, quality-system governance, internal audits, corrective actions, management review, certification management, and regulatory compliance. It works across Operations, Engineering, Supply Chain, Manufacturing, Laboratory, and Quality to ensure compliance with aerospace, regulatory, and customer requirements while driving accountability, risk reduction, and continual improvement. The role provides oversight and coordination of Avibank's Nadcap accreditation programs, while designated Subject Matter Experts retain technical ownership of each accredited process. The manager leads the site's external audit, certification, and compliance programs; serves as the primary liaison with external auditors, certification bodies, customers, and regulatory agencies; and coordinates audit preparation, execution, and closure of findings. The role also supports applicable FAA, DCMA, customer-specific, and other regulatory requirements. The position manages internal audits and corrective actions, coordinates management reviews and quality-system metrics, oversees document control and relevant change implementation, and develops and delivers quality-system training. It mentors Quality Engineers and process owners and promotes continual improvement throughout the organization.

Requirements

Bachelor's degree in Engineering, Quality, Manufacturing, Aerospace, Business, or a related field.
Eight years of experience in aerospace, defense, aviation, or another regulated manufacturing environment.
Five years of experience in Quality Systems, Quality Assurance, Compliance, or Quality Management leadership roles.
Experience maintaining an AS9100-certified Quality Management System and leading internal and external audits.
Knowledge of AS9100, ISO 9001, FAA Part 145, FAA PMA requirements, DCMA, AS9101 auditing requirements, corrective action systems, root cause analysis, document control, risk management, quality metrics, aerospace manufacturing processes, and customer-specific quality requirements.

Nice To Haves

FAA experience.
Nadcap experience.

Responsibilities

Own and continuously improve the AS9100 Quality Management System.
Simplify, standardize, and strengthen quality processes, procedures, forms, records, and controls; establish process ownership and accountability.
Monitor QMS effectiveness, identify gaps, and drive systemic improvements.
Lead external audit, certification, and compliance programs, including preparation, execution, auditor interface, and closure of findings.
Maintain audit readiness, oversee certification and surveillance activities, manage compliance risks, and ensure timely resolution of audit findings and corrective actions.
Serve as the primary liaison with external auditors, certification bodies, customers, and regulatory agencies.
Support compliance with FAA Part 145 Repair Station, FAA PMA, DCMA, customer-specific, and other applicable regulatory requirements; coordinate responses to regulatory findings and compliance issues.
Manage the internal audit program and annual audit schedule.
Lead root cause analysis and corrective action activities, monitor effectiveness, and ensure recurring issues are addressed at their source.
Coordinate Management Review activities, maintain quality-system performance metrics, analyze trends and risks, develop improvement recommendations, and communicate system performance to leadership.
Oversee document control to ensure controlled documents remain current, accurate, and compliant.
Support review and implementation of procedural, engineering, and process changes that affect the QMS.
Develop and deliver training on the QMS, auditing, corrective action, compliance, and quality-system requirements.
Mentor Quality Engineers and process owners on quality-system expectations and best practices; promote continual improvement.
Oversee and coordinate Nadcap accreditation programs, including audit preparation, corrective actions, accreditation renewals, and organizational readiness.
Partner with process SMEs, monitor accreditation status, and facilitate communication among Quality, Operations, Engineering, and leadership; technical ownership and day-to-day compliance remain with designated process SMEs.