Mid-Level Quality Support Specialist

Spirit AeroSystems • Wichita, KS

8d

About The Position

The Quality Support Specialist (QSS) is a key shop floor quality resource supporting the 737 production system at Spirit AeroSystems, Inc., a wholly owned subsidiary of The Boeing Company. Spirit Commercial designs and builds commercial aerostructures, including fuselages, pylons, nacelles, and wing components, using composite and aluminum manufacturing solutions.

The QSS works with the quality team, inspectors, engineering, and leadership to identify, communicate, and resolve quality-related issues while maintaining production flow and ensuring compliance with product conformance and regulatory requirements. Day-to-day work includes investigating issues, monitoring processes, analyzing data, and collaborating across functions to support product conformity, production readiness, and operational performance. The role facilitates timely issue resolution, monitors quality metrics, supports corrective actions, and reinforces adherence to quality standards.

This is a union-represented position. The workplace is drug-free; post-offer applicants and employees may be subject to testing for specified substances when policy criteria are met. The stated mid-level (Level 3) summary pay range is $73,400–$112,550. Eligible employees may be able to enroll in benefit programs, with availability depending on eligibility factors. Candidates joining Spirit AeroSystems’ Kansas team may be eligible for a $5,000 Kansas Aviation tax credit for up to five years.

Requirements

• At least 5 years of experience working in or supporting a manufacturing environment.
• At least 3 years working with engineering drawings and customer specifications.
• At least 3 years of experience with Microsoft Office applications, including Outlook, PowerPoint, Excel, and Word.
• At least 3 years of experience using written and verbal communication skills to coordinate activities and achieve deliverables across multiple stakeholders.
• Experience supporting root cause investigations and corrective action activities.
• Experience working directly with production personnel in a manufacturing environment.
• Demonstrates humility, a learning mindset, willingness to seek feedback, and effective collaboration.
• Demonstrates grit and tenacity in addressing complex challenges in a dynamic manufacturing environment.
• Applies structured problem-solving to identify root causes, evaluate risks, and develop practical solutions.
• Communicates clearly and builds alignment around quality priorities and actions.
• Builds working relationships and collaborates across functions to support team and program objectives.

Nice To Haves

• Experience in aerospace manufacturing or a similarly regulated industry.
• At least 3 years of experience supporting quality systems, quality assurance, or manufacturing quality activities.
• Knowledge of Quality Management System (QMS) requirements and continuous improvement methodologies.
• Experience using MES (Manufacturing Execution Systems), SAP, or related manufacturing systems.
• Experience using project tracking or planning tools such as Microsoft Project or Smartsheet.
• Experience facilitating problem-solving activities and driving process improvements.
• Strong organizational skills and attention to detail.
• Experience coaching, mentoring, or providing technical guidance to inspectors, production personnel, or cross-functional teams.

Responsibilities

• Serve as a primary point of contact for shop floor quality support and issue resolution.
• Work with production teams, quality inspectors, engineering, and leadership to identify and address quality concerns.
• Monitor quality metrics, defect trends, and operational performance indicators to identify improvement opportunities.
• Facilitate root cause investigations and support implementation of corrective and preventive actions.
• Track and communicate quality concerns, recovery actions, and risk mitigation plans to stakeholders.
• Coach and educate inspectors on quality requirements, standard work, and best practices.
• Support process, product, and configuration audits to verify compliance with engineering requirements, specifications, and established processes.
• Participate in continuous improvement initiatives to reduce defects, improve process capability, and enhance product quality.
• Support cross-functional efforts involving production, tooling, facilities, and engineering organizations.
• Maintain a strong shop floor presence to proactively identify quality concerns, remove production barriers, and support manufacturing execution.

Benefits

• Competitive base pay and variable compensation opportunities.
• Eligible employees may enroll in health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and programs providing paid and unpaid time away from work.
• Potential $5,000 Kansas Aviation tax credit for up to five years for eligible employees joining the Kansas team.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed