Quality Supervisor
About The Position
The Supervisor leads a team of inspectors and technicians, providing clear direction, prioritization, and coaching to ensure timely inspection, accurate product disposition, and adherence to regulatory and customer requirements. The role requires a hands-on leadership presence on the floor, actively managing workflow, removing bottlenecks, and reinforcing accountability within the team. A key responsibility is the execution of core Quality System processes, including Material Review Board (MRB) coordination, support of CAPA investigations, training compliance, and audit readiness. The Supervisor ensures that these processes are not only compliant but also efficient, timely, and aligned with operational needs, directly impacting product quality, cycle times, and customer satisfaction.
Requirements
- High school diploma or equivalent degree (GED)
- 5 years of experience in Quality Assurance
- ISO 13485/ISO 9001
- Quality systems auditing
- Root cause analysis and problem solving
- Inspection equipment use and maintenance
- Advanced GD&T
- Lean manufacturing
- Lead, coach, and mentor the Quality Assurance team
- Ability to consistently achieve short and long-term business results
- Ability to follow through on commitments and hold team members accountable
- Microsoft Office proficiency (Outlook, Word, Excel, PowerPoint, Publisher)
- Clear and effective verbal and written communication skills
- Attention to detail
- Ability to work onsite in a cleanroom environment
Nice To Haves
- Bachelor’s Degree in Mechanical, Industrial, or in another Engineering Science
- 5 years of engineering experience in a machining or manufacturing setting
Responsibilities
- Provide leadership, training, and support to quality inspectors and technicians
- Lead and prioritize daily workload for quality inspectors and technicians
- Coordinate Material Review Board (MRB) activities through the disposition, corrective action, and approval processes
- Support corrective action and preventative actions (CAPA) investigations relating to quality processes
- Maintain and continuously improve the internal training system and document control processes
- Provide leadership and training to the internal audit team in support of continuous improvement of the quality system
- Provide expertise in support of the supplier quality process, including conducting supplier audits
- Monitor the utilization of employee safety and OE programs
- Partner with the other business segments: sales/marketing, customer service, engineering, quality, and finance
- Understand customer needs and the core business markets we serve
- Ensure business systems are implemented, maintained, and functioning properly
Benefits
- 401k retirement savings plan with a company match contribution
- Onsite health clinics
- Discretionary holiday bonus program (based on years of service)
- Cretex University
- 24/7 employee assistance program with access to five confidential visits with a licensed counselor at no cost
- Wellness program with incentives
- Employee death benefit
- Employee sick and safe leave
- Comprehensive medical insurance with access to virtual providers
- Dental insurance (Little Partners Dental benefit covers services 100 percent for children 12 and younger when seen by a Health Partners in network provider)
- Vision insurance
- Pre-tax health savings account
- Healthcare and dependent care pre-tax reimbursement accounts
- Paid holidays
- Paid time off
- Discretionary profit sharing program
- Parental Leave
- Accident and critical illness benefits
- Optional employee, spouse, and child life
- Short and long term disability
- Company provided life insurance
- Tuition assistance programs
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
Number of Employees
251-500 employees
