Quality Supervisor

MANN+HUMMEL•Wichita Falls, TX

12d

About The Position

The Quality Supervisor leads and maintains the facility’s Quality Management System (QMS) and develops and implements quality policies, procedures, and standards to meet customer and regulatory requirements. The role drives quality-focused continuous improvement, manages customer complaints and corrective actions, and leads audits and quality performance analysis. It works closely with Operations, Engineering, Maintenance, Supply Chain, and suppliers to improve product quality and manufacturing performance, including support for new product launches. The Quality Supervisor also leads, coaches, develops, and performance-manages quality team members and fosters accountability, teamwork, safety, and continuous improvement. Duties and responsibilities may change at any time, and additional duties may be assigned.

Requirements

Bachelor’s degree in Engineering, Manufacturing, Quality Management, or a related technical field, or an equivalent combination of education and experience.
At least 2 years of supervisory or leadership experience in a manufacturing environment.
Knowledge of quality systems, manufacturing processes, and continuous improvement methodologies.
Experience with quality audits, corrective actions, root cause analysis, and process improvement initiatives.
Strong organizational, planning, and problem-solving skills.
Excellent leadership, communication, and interpersonal skills.
Proficiency with Microsoft Office applications.
Ability to read, interpret, and follow technical documents, procedures, and safety requirements.
Ability to manage multiple priorities in a fast-paced environment.
Must be authorized to work in the United States.

Nice To Haves

Experience with SAP or other ERP systems.
Knowledge of IATF 16949, TS 16949, ISO 14001, or similar quality management systems.
Experience supporting automated manufacturing equipment and production systems.
Lean Manufacturing and Continuous Improvement experience.

Responsibilities

Lead and maintain the facility’s Quality Management System (QMS).
Develop and implement quality policies, procedures, and standards to ensure compliance with customer and regulatory requirements.
Drive continuous improvement initiatives focused on quality, efficiency, waste reduction, and cost savings.
Manage customer complaints, corrective actions, root cause analysis, and error-proofing (Poka-Yoke) activities.
Lead internal, customer, and regulatory audits while maintaining compliance with applicable quality standards.
Partner with Operations, Engineering, Maintenance, and Supply Chain teams to improve product quality and manufacturing performance.
Support supplier quality development and resolve supplier-related quality concerns.
Analyze quality metrics and trends to identify improvement opportunities.
Evaluate and recommend investments in equipment, systems, and technology that enhance quality performance.
Ensure compliance with company production standards and customer specifications.
Lead, coach, develop, and performance-manage quality team members.
Facilitate daily, weekly, and monthly performance review meetings.
Support new product launches by establishing quality standards and process controls.
Foster a culture of accountability, teamwork, safety, and continuous improvement.
Perform additional duties as assigned.