Quality Supervisor

Protolabs•Nashua, NH

1d•Onsite

About The Position

ProtoLabs is a leader in digital manufacturing seeking a Quality Supervisor to lead the day-to-day work activities of the QC group, ensuring established Quality practices are maintained. This role involves identifying and implementing continuous improvement opportunities within the inspection station and throughout the factory. The company emphasizes diversity and encourages applications from all qualified individuals, valuing a culture of meaningful work, innovation, and speed. The Quality Supervisor will be responsible for ensuring manufactured parts comply with acceptance criteria and customer requirements, maintaining quality certifications like ISO-9001 and AS9100, and partnering with plant leadership to foster a culture of quality. This is a hands-on role requiring problem-solving and process improvement in a fast-paced manufacturing environment.

Requirements

Technical degree in a relevant discipline or equivalent work experience in a manufacturing environment.
2+ years of experience working within a quality system.
2+ years of supervision experience.
Familiar with ISO 9001 and AS9100.
Familiar with Quality systems and practices and continuous improvement concepts in a manufacturing environment.
Ability to work in a fast-paced, team-oriented work environment.
Ability to lead a team, address inter-personal issues, motivate and inspire high performance, lead change.
Good written and oral communication skills: able to communicate complex information to all levels of the organization.
Experience with problem solving and lean manufacturing.
Must be a U.S. Citizen, lawful permanent resident (green card holder) or foreign national granted refugee or asylee status due to ITAR regulations.

Nice To Haves

Experience with training employees.
Experience with CNC Machining.
Experience with Sheet Metal.
Previous quality management system audit experience.
Proficiency in GD&T.

Responsibilities

Inspect parts and provide day-to-day work direction and leadership for Quality Control.
Assure manufactured parts comply with Proto Labs acceptance criteria and specified customer requirements.
Maintain Quality Practices in accordance with established company quality certification(s) such as ISO-9001 and AS9100.
Participate in continuous improvement throughout the plant, resulting in ongoing reduction of rework and nonconformance rates.
Measure and monitor process performance.
Partner with other plant leaders to make data-driven decisions on process improvement efforts.
Work hands-on in the manufacturing areas to continuously solve problems and revise processes to improve quality.
Partner with other plant leadership to expand the culture of quality throughout the plant staff.
Provide input on performance issues for direct reports.
Handle initial disciplinary action with employees.
Conduct performance reviews with direct reports.
Handle time off requests of direct reports and maintain time keeping records.
Support external quality audits.
Perform other related duties as assigned.