TN location 1st shift Quality Supervisor I

SHOALS TECHNOLOGIES•Portland, TN

2d•Onsite

About The Position

The Quality Supervisor oversees quality control processes in a manufacturing facility to ensure products meet internal standards and customer specifications. The role manages quality inspectors or technicians, coordinates inspections, audits, and testing, and works with production, engineering, and management to identify and resolve quality issues. The supervisor also supports regulatory compliance and continuous improvement in quality performance. This position directs and assigns work in its section, supports staffing and training, maintains quality operator training records, and reports quality issues in daily Operations meetings. It participates in root cause analysis of internal quality escapes and ensures data is entered into the Statistical Process Control (SPC) system. The role is based at the Portland, Tennessee manufacturing location.

Requirements

High school diploma or equivalent (GED, etc.).
Quality Assurance experience.
Excellent communication and writing skills.
Ability to read technical drawings.
Strong arithmetic skills.
Understanding of standard and metric units for length, force, torque, and weight.
Ability to use quality testing equipment on the manufacturing floor, including floor tape, calipers, micrometer, depth gauge, pull-force testers, hi-pot testers, multimeter, and continuity tester.
Basic functions in Microsoft Word, Excel, and Outlook.
Ability to communicate effectively and write cogently.
Ability to complete inspection forms.
Ability to train and use quality tools such as 5 Why’s and root cause analysis.
Ability to stand, walk, push, bend, and/or squat for more than 10 hours in a day.
Ability to lift 25–50 pounds at a time.
Ability to perform repetitive tasks regularly.
Vision abilities including close, distance, color, peripheral, and depth perception, and ability to adjust focus.
Ability to work in an office environment, including looking at screens for extended periods, and in a manufacturing facility environment.

Nice To Haves

Associate degree.
At least five years of quality leadership experience in lieu of an associate degree.
Bilingual English/Spanish.

Responsibilities

Direct and assign work within the section, coordinating with team members and Operations managers and prioritizing work.
Promote teamwork and a positive work atmosphere through collaborative conduct and communication.
Resolve daily issues among Inspectors in the section that do not require higher-level guidance.
Ensure adequate coverage in the section with properly trained QC personnel.
Ensure Quality Inspectors perform their duties correctly.
Maintain employee attendance records for operators in the section.
Execute disciplinary procedures, including write-ups, and manage operators’ vacation and time-off requests.
Support hiring, employee evaluations, discipline, and termination.
Support operator training programs that provide ongoing job training and cross-training.
Maintain Quality operator training records.
Attend daily Operations meetings and report quality issues to the team.
Participate in root cause analysis of internal quality escapes.
Ensure data entry into the Statistical Process Control (SPC) system is completed.
Support and adhere to Shoals quality and safety objectives.
Perform other duties as assigned.