Quality Specialist- 5339s & Child Placement Agreements

Children's Network of Hillsborough • Egypt Lake-Leto, FL

3d • Onsite

About The Position

The Quality Management Specialist is responsible for assisting in the implementation of quality systems and for developing System of Care (SOC) policies and procedures. This role involves reviewing case files, assessments and documentation to ensure compliance with legal requirements, agency policies, and best practices. The Quality Management Specialist collaborates with case management, supervisors and other stakeholders to identify areas for improvement and provide constructive feedback to enhance service delivery and outcomes for children and families.

Requirements

• Bachelor’s degree from an accredited college or university in psychology, social work, sociology or related human services required.
• Certification as a credentialed Child Welfare Case Manager through Florida Certification Board.
• Must meet the Children’s Network requirements for certification as a Child Protection Specialist within one year of hire into the position unless exempted by Children’s Network management.
• Valid driver’s license required, with proof of insurance
• Driver’s license check is a requirement
• Criminal background screening (fingerprinting) (Local Law Enforcement and FBI/FDLE)
• Drug Screening is a requirement
• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to effectively present information and respond to questions from groups of managers, board of directors, clients, customers, and the general public.
• Ability to speak effectively before groups of customers or employees.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to compute rate, ratio, percentages, ability to draw and interpret bar graphs.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Ability to be proactive, as well as handle problems involving several concrete variables in standardized situations.

Nice To Haves

• Master’s degree preferred.
• A minimum of two years of experience in the field of child welfare is preferred.

Responsibilities

• Conduct thorough reviews of case files, including assessments, investigative reports, and service plans, to assess compliance with legal mandates, agency policies, and quality standards.
• Monitor psychotropic medications and ensure compliance with state, federal and policy standards.
• Evaluate the accuracy, completeness, and timeliness of case documentation, ensuring that all required information is appropriately documented and maintained.
• Review and track Child Placement Agreements to ensure compliance with state requirements.
• Identify strengths, patterns and areas for improvement in case management practices, documentation, and service delivery through systematic reviews and analysis.
• Collaborate and provide technical assistance to caseworkers, supervisors, and other stakeholder to enhance the quality and effectiveness of interventions and services.
• Develop and implement quality improvement training and resources to support continuous education.
• Participate in case review meetings, multidisciplinary teams, and other forums to share insights, best practices, and lessons learned.
• Maintain confidentiality and adhere to ethical standards in handling sensitive information and case- related discussions.
• Review incident reports to determine next steps related to psychotropic medications and/or child placement agreements.
• Conduct regular audits of psychotropic medication and child placement agreements.
• Analyze and prepare weekly performance reports.
• Perform other duties as assigned to support departmental and agency goals, as needed and appropriate to the position.
• Must be able to drive and have reliable transportation to perform required field-based activities.
• Maintain regular in-office attendance when not performing required field-based duties in order to carry out essential job functions, collaborate effectively with team members, participate in meetings with internal and external stakeholders, access agency resources and systems, and provide timely support for agency operations and service delivery.

Benefits

• All hours worked will be compensated in accordance with the Fair Labor Standards Act (FLSA) and agency policies, including applicable overtime and other compensation requirements.
• Children’s Network participates in E-Verify

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level