Quality Specialist

Arbonne International LLC • Los Angeles, CA

2d • Onsite

About The Position

The Quality Specialist ensures product compliance with corporate Arbonne policies and complete documentation control to meet the standards of FDA, cGMP and other global regulations. This role includes reviewing COA’s/COM’s, change-control forms, consumer complaints, and archiving Product Development and Quality Controlled documents. This role is responsible for stability protocol writing, testing, and reporting.

Requirements

• Bachelor's degree in Chemistry, Food Science, or other similar science preferred (or equivalent combination of education and experience)
• Two or more years of experience in Manufacturing or related industry experience
• Familiarity with FDA cGMP for cosmetics, dietary supplements, or OTC products preferred.
• Proficiency with Microsoft Office Suite (Word, PowerPoint, Excel, SharePoint, etc)
• Experience collaborating closely with cross-functional teams.
• Experience using Oracle, Agile, Ithos, Wrike or similar a plus
• Experience in document control, change control procedures, product testing, and CAPAs
• Knowledge of industry-standard testing practices, such as ICH, USP, and PCPC preferred.
• Commitment to model and live out our Core Values (Accountability, Community, Innovation, and Courage) and a positive mindset are critical for success and should reflect in everything you do.

Nice To Haves

• Experience using Oracle, Agile, Ithos, Wrike or similar a plus
• Familiarity with FDA cGMP for cosmetics, dietary supplements, or OTC products preferred.
• Knowledge of industry-standard testing practices, such as ICH, USP, and PCPC preferred.

Responsibilities

• Assign, create, and track the development, approval, and storage of all controlled documents (Formulas, FGS, Labels, Packaging specs, etc.).
• Track and maintain all product configuration records in coordination with Document Control.
• Ensure documents submitted to and received from Third-Party Manufacturers are reviewed and approved promptly in accordance with internal document control processes.
• Implement processes to ensure effective documentation control and management of international product dossiers and compliance files in coordination with Document Control.
• Create and manage product finished good specifications.
• Coordinate and manage the implementation of product changes both internally and with Third-Party Manufacturers through the management of formula, finished good spec, and label updates.
• Request the required product testing document and justifications from Third-Party Manufacturers.
• Manage the Stability Program by creating/reviewing stability testing protocols and monitoring costs, manage and ensure stability requirements are met, conduct stability testing, and issue stability reports.
• Coordinate the submission of samples and/or reporting back stability testing results with the TPM and/or external laboratory.
• Review product Certificates of Analysis for completeness and compliance to Arbonne internal Finished Good Specifications.
• Responsible for product releases from distribution Warehouse, including reviewing COA/COM, and AQL results.
• Responsible for managing product deviations, product quarantines, and possible rework.
• Create and/or investigate product deviations and change controls.
• Participate in the development, revision, and implementation of SOPs and controlled Forms, and work closely with members of cross-functional teams throughout the organization.
• Attend and listen-in on project meetings with TPMs.
• Collaborate and lead additional assigned projects, as needed.
• Investigate and respond to consumer complaints.
• Each employee is responsible for raising awareness of our commitment to Corporate Social Responsibility and should actively participate in activities and initiatives which are designed to have a positive impact on the environment and local communities.
• As an employee of a purpose-driven company, you are required to establish a goal relative to social and environmental impact.

Benefits

• Career Growth: Opportunities for professional development and career advancement.
• Inclusive Culture: Work in a diverse and inclusive environment where every team member is valued.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level