SPECIALIST QUALITY

VIVOS HOLDINGS • Smyrna, TN

13d • Onsite

About The Position

The Specialist Quality role is a full-time position requiring a minimum of an Associate's Degree or college-level coursework in general chemistry and basic English. A technical writing course is preferred, as is some computer coursework. Previous experience can be substituted for education. A minimum of 5 years of experience in a regulated industry is required, with a background in chemistry preferred. Proficiency with personal computers is essential. The role involves responding to technical specification requests, managing QA Master Data, reporting on quality issues, updating customer specifications, coordinating quality information retrieval, and communicating customer-requested changes. The position also supports Target Inspection processes, reviews records, and assists with investigations. The job operates in a professional office environment using standard office equipment.

Requirements

• Minimum of Associates Degree or college level course work which includes: 1 year of general chemistry, Basic English (English/Composition 101, etc…)
• A minimum of 5 years of experience in a regulated industry is required.
• A background in chemistry preferred.
• Personal computer proficiency required.
• Working knowledge of computer usage including Microsoft Word, Microsoft Excel, Microsoft Access and SAP, and other work processing, database, or spreadsheet programs
• Technical writing skills.
• Ability to analyze data & track trends.
• Ability to analyze problems utilizing basic tools (pareto charts, root cause analysis, gap analysis, etc…)
• Excellent writing and organizational skills.

Nice To Haves

• Technical Writing course work preferred.
• Some computer course work preferred.

Responsibilities

• Answer Technical specification requests, questionnaires and forms.
• Review QA Master Data and provide weekly report.
• Write and complete response for UL or BV unacceptable reports quality related issues within 10 business days or within allotted timeframe.
• Update customer specifications through web portals as requested by sales.
• Coordinates the retrieval of quality information (surveys, etc…) for the customer.
• Communicates and coordinates changes requested by customer (component changes or special instructions).
• Support and conduct Target Inspection process at Distribution Center (DC).
• Review records or inspect retains on request to support investigations.
• Projects for QA Director as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree