Quality Specialist

ABBAuburn Hills, MI
Onsite

About The Position

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world. This position reports to: CQE, CI and Quality Manager What you'll do: In this role, you will have the opportunity to support the deployment of the quality strategy including quality culture, systems, tools, and competent teams with the aim to achieve and exceed customer expectations, while ensuring sustainable operations. Each day, you will assist the organization in achieving the right mix of prevention, continuous improvement, robust root cause analysis, quick response, and sustainable solutions to problems. You will also showcase your expertise by collaborating with local functions that impact the quality results to reach the targets for the organizational unit and aim for world-class performance. The work model for the role is: Onsite You will be mainly accountable for: Supporting specific communication relevant to quality management in your area of responsibility. Assisting in continuously identifying and addressing risks and opportunities related to quality management. Support the development and maintenance of effective internal control processes to meet customer and stakeholder requirements for the businesses supporting and for the Sales process. Lead non-conforming material process and database. May be asked to support internal audits to ensure proper quality control and to support external certification requirements. Using quality data analytics from the organization to identify risks, failures, and non-conformances. Facilitating resolution of customer cases by following a robust root cause analysis and implementing preventive and corrective actions.

Requirements

  • Bachelors degree (ME, EE, IE or related) and 3 years of related experience in a quality, operations or customer experience role.
  • Strong and effective communicator.
  • Ability to negotiate, influence and resolve conflicts within various levels of the organization to win/win solutions.
  • Be a driver, team leader, self-starter, problem solver.
  • Microsoft Office (Excel, Outlook, PowerPoint)

Nice To Haves

  • Six Sigma certification preferred.
  • ISO9001 Auditor certified, deep understanding of QMS systems, 6S, value stream mapping and SAP and Sales Force experience highly desirable.

Responsibilities

  • Supporting specific communication relevant to quality management in your area of responsibility.
  • Assisting in continuously identifying and addressing risks and opportunities related to quality management.
  • Support the development and maintenance of effective internal control processes to meet customer and stakeholder requirements for the businesses supporting and for the Sales process.
  • Lead non-conforming material process and database.
  • May be asked to support internal audits to ensure proper quality control and to support external certification requirements.
  • Using quality data analytics from the organization to identify risks, failures, and non-conformances.
  • Facilitating resolution of customer cases by following a robust root cause analysis and implementing preventive and corrective actions.

Benefits

  • Health, Life & Disability
  • Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.
  • Choice between two dental plan options: Core and Core Plus
  • Vision benefit
  • Company paid life insurance (2X base pay)
  • Company paid AD&D (1X base pay)
  • Voluntary life and AD&D – 100% employee paid up to maximums
  • Short Term Disability – up to 26 weeks – Company paid
  • Long Term Disability – 60% of pay – Company paid. Ability to “buy-up” to 66 2/3% of pay.
  • Supplemental benefits – 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance
  • Parental Leave – up to 6 weeks
  • Employee Assistance Program
  • Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption
  • Employee discount program
  • 401k Savings Plan with Company Contributions
  • Employee Stock Acquisition Plan (ESAP)
  • 11 paid holidays.
  • Vacation is provided based on years of service for hourly and non-exempt positions. Salaried exempt positions are provided vacation under a permissive time away policy.
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