Quality Specialist

Textile Exchange•New York, NY

11h•Remote

About The Position

Textile Exchange is a global non-profit driving positive impact on climate change across the fashion and textile industry. It guides a growing community of brands, manufacturers, and farmers towards more purposeful production from the very start of the supply chain. By 2030, its goal is to guide the industry to achieve a 45% reduction in greenhouse gas emissions within fiber and raw material production. Its focus is holistic and interconnected, accelerating the adoption of practices that improve the state of our water, soil health, and biodiversity too. For real change to happen, everyone needs a clear path to positive impact. That’s why Textile Exchange believes that approachable, step-by-step instruction paired with collective action can change the system to make preferred materials and fibers an accessible default, mobilizing leaders through attainable strategies, proven solutions, and a driven community. At Textile Exchange, materials matter. To learn more, visit TextileExchange.org. Working at Textile Exchange We work remotely with a team located in 20+ countries. We are a diverse group committed to harnessing the strengths of the global textile industry to accelerate change toward climate and other key environmental goals. We work collaboratively on important environmental issues around the world by working and interacting with farming groups, processors, brands, retailers, and environmental experts in the textile and fashion industries around the world. We offer an opportunity to join a cutting-edge global environmental nonprofit and to help strengthen the impact of our organization. We are looking for an experienced Quality Specialist to come join us here at Textile Exchange. The Quality Specialist is a key support role in the development, maintenance and implementation of the Standard System Department’s internal management systems (e.g. , document control, risk management, case management) and external compliance management systems (e.g. , ISEAL, EA 1/22) . Collaborating with the Quality Manager, this role ensures that all systems are user-friendly, efficient, and consistently deliver high-quality outputs.

Requirements

At least three combined years of experience working in standards systems and/or quality management.
Detail-oriented, logical, systematic, methodical, and highly organized.
Experience working in database systems with both external and internal users.
Experience with a high volume of inquiries is an asset.
Ability to work independently and collaborate effectively within teams and across departments.
Ability to work in a flexible, yet fast-paced remote environment, able to meet deadlines and share progress regularly.
Proficiency with Microsoft Office Suite, Salesforce, and Project Management software.
Excellent written and verbal communication skills in English.
Able to communicate effectively across time zones.

Nice To Haves

Experience with Textile Exchange standards
Experience with Salesforce

Responsibilities

Support the development and implementation of user-friendly, efficient, and effective systems and internal procedures that ensure the quality, readability, consistency, and completeness of all Standards System documents. This includes, but is not limited to, standards, policies, guidelines, templates, and internal and external procedures.
Support the design and implementation of the Standards System Department’s document control, risk management, case management, and external compliance management systems, ensuring that all relevant staff are notified of required actions, responsibilities are clearly tracked, and all open items are resolved in a timely and thorough manner.
Operationalize the Standard System’s document control system and other Standard Operating Procedures.
Organize inputs and review processes of department definition updates to the Textile Exchange Glossary.
Operationalize the case management system and maintain design and functionality.
Collect inputs from department teams and update the risk management system.
Support the department technical leads for ISEAL compliance, supporting the upload of information to the org-wide tools.
Support work management in ClickUp, for organizational OKRs, but also key project support.
Support the standards development work as needed to achieve mutual team goals.
Support project workstreams as appropriate and act as “champion” for key areas of work.
Other duties as assigned.