Quality Specialist II - Afternoon Shift

GXO Logistics•Tracy, CA

About The Position

As the Quality Specialist II, you will perform internal audits of manufacturing or distribution processes and supporting departments, and verify implementation of ISO policies and procedures described in the quality system. The role also supports daily dock and yard operations, quality assurance activities, product disposition, and process improvement. The schedule is Monday through Friday, 2:30 p.m. to 10:00 p.m.

Requirements

At least 1 year of quality assurance experience in a manufacturing, packaging, or distribution facility.
Experience with Microsoft Office.

Nice To Haves

High school diploma or equivalent.
Experience communicating and presenting information effectively in one-on-one and small- and large-group situations with customers, clients, leadership, and team members.
Experience interpreting graphs.
Ability to read and comprehend simple instructions, short correspondence, and memos.
Demonstrated commitment to process excellence, including proper, efficient, and accurate use of processes.
Ability to work with minimal direct supervision.
Ability to add, subtract, multiply, and divide using whole numbers, common fractions, and decimals.
Leadership skills that foster teamwork in meeting goals and objectives.

Responsibilities

Serve as the primary point of contact for checking in drivers, verify documentation, escort drivers to lanes, coordinate loading and unloading dock activities, and coordinate trailer movements to support operational priorities.
Manage and sequence trailer docking, release, and yard flow using knowledge of trailer anatomy and fleet safety standards.
Guide, coach, schedule, and train Quality Assurance and Receiving Quality Technicians, and provide coverage in their absence.
Oversee the nonconforming product process.
Work with departments to facilitate timely product release and disposition.
Communicate quality exceptions to customers and carry them through to completion.
Perform daily performance audits of Quality Technicians and review and file production quality records.
Participate in root cause and corrective action investigations.
Assist with the development and validation of processes and procedures.
Prepare quality updates and communicate them to department managers and supervisors.
Maintain a safe work environment by adhering to and enforcing safe work practices and supporting company safety initiatives.
Demonstrate understanding of the Supply Chain quality policy and adhere to company Good Manufacturing practices.
Perform internal audits of manufacturing or distribution processes and supporting departments, and verify implementation of ISO policies and procedures in the quality system.