Quality Specialist, CRM

CorningPhoenix, AZ
Onsite

About The Position

Corning is one of the world’s leading innovators in glass, ceramic, and materials science. Our Solar business delivers industry leading, U.S.-made solar components. We manufacture hyper-pure polysilicon, high-quality solar wafers, and innovative photovoltaic modules, leveraging our leadership in advanced manufacturing to serve growing energy demand. You will be a part of advancing critical U.S. supply chains and delivering unmatched quality and reliability to customers. Corning is seeking a dedicated Quality Control & Assurance Specialist to join our team in the photovoltaic module manufacturing division. This vital role ensures that our products consistently meet the highest standards and that our processes drive continuous improvement and customer satisfaction.

Requirements

  • High School Diploma or higher in Engineering, Quality Management, or a related field.
  • Minimum 2 years of experience in quality control/assurance, preferably in solar or electronics manufacturing or related field
  • Skilled with quality tools such as SPC, FMEA, and MSA.
  • Familiarity with ISO9001 and photovoltaic manufacturing standards.
  • Strong analytical with excellent problem-solving abilities.
  • Proficient in MS Office suite (Word, Excel, PowerPoint) and MES software.
  • Detail-oriented, highly organized, and able to work in fast-paced settings.
  • Excellent communication and interpersonal skills.
  • Driven by continuous improvement and customer satisfaction.

Nice To Haves

  • Mandarin/Chinese is a plus.

Responsibilities

  • Conduct routine inspections of materials, processes, and finished products to ensure compliance with internal and industry standards.
  • Monitor production processes, promptly identifying and addressing deviations or non-conformities.
  • Perform and analyze quality tests (EL, IV, and appearance) for photovoltaic modules.
  • Investigate and resolve customer complaints, working cross-functionally to identify root causes and implement effective corrective actions.
  • Track, document, and report improvement actions to prevent repeat issues.
  • Assist in internal and external quality audits, including ISO9001 and customer-specific requirements.
  • Facilitate factory inspections and ensure all processes adhere to necessary standards.
  • Analyze production and quality data, identifying trends and areas for optimization.
  • Collaborate with various teams to initiate and manage continuous improvement projects.
  • Maintain precise quality records, inspection reports, audit findings, and corrective action plans.
  • Regularly update and revise quality documentation to reflect process or product changes.
  • Deliver quality-related training for production teams to ensure elevated awareness and adherence to quality standards.
  • Keep current with industry standards and best practices for ongoing enhancement of quality systems.

Benefits

  • Company-wide bonuses and long-term incentives
  • 100% company-paid pension benefit
  • Matching contributions to 401(k) savings plan
  • Medical, dental, vision insurance
  • Paid parental leave
  • Family building support
  • Fitness programs
  • Company-paid life insurance
  • Disability insurance
  • Disease management programs
  • Paid time off
  • Employee Assistance Program (EAP)
  • Recognition program
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