Quality and Safety Engineer

Wesley International LLC•Scottdale, GA

8d•$75,000 - $95,000•Hybrid

About The Position

The Quality & Safety Engineer is responsible for ensuring product quality, reliability, and workplace safety across Wesley International’s manufacturing and field operations. This role combines quality engineering, regulatory compliance, and hands-on field support to drive continuous improvement and a zero-defect, zero-incident culture. In addition to internal quality systems, this role serves as a critical link between customers, warranty teams, and service providers in diagnosing field issues, supporting corrective actions, and ensuring timely and effective resolution of product performance concerns.

Requirements

Bachelor’s degree in engineering, Quality, Safety, or related field
3–7+ years of experience in quality engineering, manufacturing, or EHS
Strong knowledge of SPC, CAPA, root cause analysis, and ISO 9001
Familiarity with OSHA and product safety standards
Strong analytical, troubleshooting, and communication skills

Nice To Haves

Experience with electrical/mechanical systems diagnostics (preferred for EIVs)

Responsibilities

Analyze ERP and test data to identify trends, variation, and early-stage process drift
Monitor and improve process capability using statistical tools, including Process Capability Index (Cpk)
Provide data-driven insights to prevent defects and improve overall product reliability
Design and standardize electrical and mechanical testing protocols for production teams
Ensure all validation processes are accurate, repeatable, and aligned with engineering requirements
Drive improvements that increase First Pass Yield and reduce rework
Manage calibration systems for all measurement and testing equipment
Ensure tools meet precision standards and calibration schedules are maintained
Prevent quality escapes through equipment accuracy and traceability
Establish and enforce technical quality standards for incoming materials
Conduct supplier audits and drive corrective actions with vendors
Monitor supplier performance and reduce incoming defect rates
Lead deep-dive investigations into product failures, warranty claims, and internal nonconformances
Utilize structured methodologies (8D, 5 Whys, Fishbone) to determine root cause
Implement and track CAPA to ensure long-term resolution and effectiveness
Collaborate with inventory and operations teams on CAPA tickets tied to warranty issues
Partner with the warranty team to gather detailed customer feedback and failure data
Diagnose field issues using product specifications, schematics, and parts documentation
Identify root causes and provide accurate replacement part numbers to support timely repairs
Perform troubleshooting and diagnostic evaluations on returned units to determine repair requirements
Program and configure chargers and controllers for replacement units sent to customers
Coordinate with service providers performing warranty repairs to ensure technical accuracy and consistency
Communicate with internal stakeholders, including inventory management, regarding parts usage and CAPA implications
Conduct occasional on-site visits to local customers to perform diagnostics, repairs, and technical support
Conduct internal audits to ensure compliance with ISO 9001 standards
Identify process gaps and implement corrective actions
Maintain audit readiness and support external audits
Ensure compliance with Occupational Safety and Health Administration (OSHA) regulations and company safety policies
Conduct safety audits, risk assessments, and hazard analysis
Support development and enforcement of safety procedures
Ensure all EV products meet applicable safety standards, including American National Standards Institute and Underwriters Laboratories
Collaborate with engineering to integrate safety into product design and validation
Maintain compliance documentation and audit readiness
Lead investigations into workplace incidents and near-misses
Implement corrective actions to mitigate risks and prevent recurrence
Promote a proactive safety culture through training and engagement
Work closely with Engineering, Manufacturing, Supply Chain, Warranty, and Service teams
Support new product introduction (NPI) with quality and safety validation
Drive continuous improvement initiatives across both factory and field operations