Quality Resource Specialist

Augusta Health Careers•Fishersville, VA

5d•Onsite

About The Position

The Quality Resource Specialist is a key member of the QRM department and provides complimentary and supportive work for departmental programs including Quality Management System, Medical Staff Quality, Accreditation and Regulatory, Data Governance, Infection Control, and Risk and Patient Safety. The role will support data collection across the programs from the electronic medical record or other databases. Examples of data collection include specific CMS reported information, local audits such as handwashing, or other initiatives designed to improve patient care processes and outcomes in accordance with organizational goals. Additional duties include working closely with the Quality Resource Coordinators and helping to support administrative activities such as coordination of organizational and medical staff meetings and development of associated content.

Requirements

Bachelor’s degree or equivalent combination of education and relevant experience.
Experience in healthcare, quality, data collection, chart review, or administrative support.
Understand and apply metric definitions, regulatory standards and reporting expectations.
Able to extract, organize, and manage healthcare data from the electronic health record and other approved data sources.
Reviews and validates data for completeness, accuracy, and consistency before use in reports, audits, meetings, or quality improvement activities.
Summarizes and analyzes information to identify trends, key findings, gaps, and opportunities for improvement.
Uses Excel, PowerPoint, or equivalent tools to organize data, prepare summaries, create basic tables or visuals, and support clear communication.
Communicates and presents information clearly to individuals, teams, committees, or other groups.
Works collaboratively with QRM teammates, clinical staff, medical staff, leaders, and other departments to support shared quality and safety goals.
Maintains confidentiality and handles patient information, provider information, peer review materials, and other sensitive data appropriately.
Works as a team member; will offer to assist others when needed.

Nice To Haves

Advanced degree or additional education in healthcare, quality, data, or a related field.
CPHQ or similar quality-related certification.
Healthcare quality, clinical, HIM, registry, audit, or EHR experience.

Responsibilities

Support data collection across departmental programs from the electronic medical record or other databases.
Collect data for specific CMS reported information, local audits (e.g., handwashing), or other initiatives to improve patient care processes and outcomes.
Work closely with Quality Resource Coordinators.
Support administrative activities such as coordination of organizational and medical staff meetings and development of associated content.
Extract, organize, and manage healthcare data from the electronic health record and other approved data sources.
Review and validate data for completeness, accuracy, and consistency.
Summarize and analyze information to identify trends, key findings, gaps, and opportunities for improvement.
Use Excel, PowerPoint, or equivalent tools to organize data, prepare summaries, create basic tables or visuals, and support clear communication.
Communicate and present information clearly to individuals, teams, committees, or other groups.
Work collaboratively with QRM teammates, clinical staff, medical staff, leaders, and other departments.
Maintain confidentiality and handle patient information, provider information, peer review materials, and other sensitive data appropriately.
Work as a team member and offer to assist others when needed.
Perform other duties as assigned by Director.
Accept additional responsibility in a cooperative and professional manner.