Quality Resource Specialist

Augusta Health•Fishersville, VA

6d•$50,066 - $76,586•Onsite

About The Position

The Quality Resource Specialist is a key member of the QRM department and provides complimentary and supportive work for departmental programs including Quality Management System, Medical Staff Quality, Accreditation and Regulatory, Data Governance, Infection Control, and Risk and Patient Safety. The role will support data collection across the programs from the electronic medical record or other databases. Examples of data collection include specific CMS reported information, local audits such as handwashing, or other initiatives designed to improve patient care processes and outcomes in accordance with organizational goals. Additional duties include working closely with the Quality Resource Coordinators and helping to support administrative activities such as coordination of organizational and medical staff meetings and development of associated content.

Requirements

Bachelor’s degree or equivalent combination of education and relevant experience.
Experience in healthcare, quality, data collection, chart review, or administrative support.

Nice To Haves

Advanced degree or additional education in healthcare, quality, data, or a related field.
CPHQ or similar quality-related certification preferred.
Healthcare quality, clinical, HIM, registry, audit, or EHR experience preferred.

Responsibilities

Support data collection across departmental programs from the electronic medical record or other databases.
Collect data such as specific CMS reported information, local audits (e.g., handwashing), or other initiatives designed to improve patient care processes and outcomes.
Work closely with Quality Resource Coordinators.
Support administrative activities such as coordination of organizational and medical staff meetings and development of associated content.
Extract, organize, and manage healthcare data from the electronic health record and other approved data sources.
Review and validate data for completeness, accuracy, and consistency.
Summarize and analyze information to identify trends, key findings, gaps, and opportunities for improvement.
Communicate and present information clearly to individuals, teams, committees, or other groups.
Work collaboratively with QRM teammates, clinical staff, medical staff, leaders, and other departments.
Maintain confidentiality and handle patient information, provider information, peer review materials, and other sensitive data appropriately.
Work as a team member and offer to assist others when needed.
Perform other duties as assigned by Director; accept additional responsibility in a cooperative and professional manner.