Quality Program Manager

Lockheed Martin•Liverpool, NY

1d•Hybrid

About The Position

Lockheed Martin has a Quality Program Manager (QPM) role available within the Radar, Electronic Warfare & Acoustic Systems (REAS) Market Segment based in Syracuse, NY. The right candidate will be responsible to ensure Customer requirements are satisfied for all delivered products, documentation and services for assigned program(s). The role of the QPM is to develop and implement the program’s Quality plan and lead the Quality team ensuring compliance to industry standards, contractual requirements and customer expectations. The QPM serves as the Quality Point of Contact (PoC) for the Program & leads the Quality Program Team – all aspects including Hardware Quality Engineering, Supplier Quality, and Production Operations Quality – through all areas of the program / product lifecycle. QPM ensures communication and flow down of requirements to internal teams and external supply base. QPM may supplement Quality team surveillance as required. The QPM is also responsible to develop and manage the Quality budget for the program. QPM analyzes quality performance data (manufacturing data, engineering design metrics), identifies recurring issues, drives root cause analysis and corrective actions, and raises quality performance issues to senior leadership, as needed. Ensures Product Quality Assurance, Inspection and Auditor resources are in place to support surveillance activity and upcoming deliverables. Flows Program and Quality related information to Quality Program Team (QPT). Provides/Presents Quality activity progress update and accomplishments in support of Program’s business rhythm. Reviews Quality data for trends (favorable or unfavorable) identifying need for action and delegating/performing root cause analyses as required. Ensures documentation of program non-compliances and assignment of ownership to appropriate functions/individuals. Drives non-compliance resolution with QPT members and other functions & ensures closure of all actions. Communicates with DCMA and end-contract customers regarding upcoming joint customer events. Collaborates with Engineering & Technology, Production Operations regarding process questions or changes.

Requirements

Bachelor’s degree from an accredited college or equivalent experience/combined education.
Leadership skills and/or experience leading a team
Root Cause and Corrective Action experience
Ability to obtain a security clearance
Must be a US Citizen for consideration.

Nice To Haves

5+ years Quality/Engineering/Production/Process Engineering experience
Experience in multiple Quality disciplines
Familiarity with AS9100, ISO 9001 Quality Management System
Strong Customer Relationship Management ability.
Excellent verbal and written communication skills.
Previous Program or Product Quality Experience or Program Management Experience
Project Management, Leadership and Delegation Abilities.
Familiarity with contract requirements and government flow downs
Auditing experience
Risk Identification and Mitigation
Cost Account Manager (CAM)

Responsibilities

Ensure Customer requirements are satisfied for all delivered products, documentation and services for assigned program(s).
Develop and implement the program’s Quality plan and lead the Quality team ensuring compliance to industry standards, contractual requirements and customer expectations.
Serve as the Quality Point of Contact (PoC) for the Program & lead the Quality Program Team – all aspects including Hardware Quality Engineering, Supplier Quality, and Production Operations Quality – through all areas of the program / product lifecycle.
Ensure communication and flow down of requirements to internal teams and external supply base.
Supplement Quality team surveillance as required.
Develop and manage the Quality budget for the program.
Analyze quality performance data (manufacturing data, engineering design metrics), identify recurring issues, drive root cause analysis and corrective actions, and raise quality performance issues to senior leadership, as needed.
Ensure Product Quality Assurance, Inspection and Auditor resources are in place to support surveillance activity and upcoming deliverables.
Flow Program and Quality related information to Quality Program Team (QPT).
Provide/Present Quality activity progress update and accomplishments in support of Program’s business rhythm.
Review Quality data for trends (favorable or unfavorable) identifying need for action and delegating/performing root cause analyses as required.
Ensure documentation of program non-compliances and assignment of ownership to appropriate functions/individuals.
Drive non-compliance resolution with QPT members and other functions & ensure closure of all actions.
Communicate with DCMA and end-contract customers regarding upcoming joint customer events.
Collaborate with Engineering & Technology, Production Operations regarding process questions or changes.