Quality Program Engineer, Amazon Leo

Amazon • Everett, WA

2d • Onsite

About The Position

Leo is Amazon’s low Earth orbit satellite broadband network. Its mission is to deliver fast, reliable internet to customers and communities around the world. The Leo Quality team is seeking a Quality Program Engineer to develop and implement performance metrics systems that provide operational visibility and guide decision-making across PCBA and General receiving inspection. The successful candidate will analyze end-to-end material flow to identify constraints, lead workspace and station improvements, and drive complex quality and process issues to measurable closure — ensuring receiving operations meet production rate demands efficiently and at the required quality standard.

Requirements

• Bachelor's degree in Operations, Supply Chain Management, Engineering, or another technical field
• 2+ years of program or project management experience, or a Master's degree and 2+ years of supply chain experience
• 2+ years of working directly with engineering teams experience
• Experience with quality management systems and continuous improvement methodologies
• Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.

Nice To Haves

• Experience prioritizing and handling multiple assignments at any given time while maintaining commitment to deadlines, or experience in a fast-paced, high-tech company
• Experience with electronics manufacturing and PCBA inspection
• Familiarity with aerospace quality standards
• Experience with receiving inspection management

Responsibilities

• Develop and implement metrics and reporting mechanisms that provide operational visibility and guide team decision-making for PCBA and General receiving inspection
• Support the mapping and analysis of receiving process flows to identify constraints, eliminate waste, and optimize throughput across inspection operations
• Lead technical deep dives to resolve receiving blockers related to documentation, test requirements, and process gaps (driving issues to measurable closure)
• Lead receiving workspace and station layout improvements to enhance flow, capacity, and inspector efficiency
• Develop and maintain quality performance dashboards and reporting systems that track capacity, quality yield, and receipt rates against production targets
• Apply quality engineering principles to validate inspection methods, reduce variation, and ensure receiving processes meet Leo production rate requirements
• Collaborate with cross-functional teams to align receiving execution with manufacturing priorities and identify emerging risks
• Implement and maintain control mechanisms to sustain improvements and measure their effectiveness over time
• Analyze receiving inspection data to identify trends, constraints, and opportunities for flow improvement
• Develop and refine metrics and dashboards that give the team clear visibility into capacity, quality yield, and throughput performance
• Drive technical deep dives into process blockers related to documentation, test requirements, and inspection methods (tracking issues to measurable closure)
• Coordinate with Quality Engineering and cross-functional partners to align on incoming material priorities and resolve non-conformances
• Apply quality engineering principles to validate inspection procedures and reduce process variation
• Participate in technical reviews with engineering teams to evaluate inspection findings, support capacity planning, and present performance metrics to leadership.
• Maintain reporting systems that guide team decision-making
• Support Business Reviews with receiving quality data
• Implement control mechanisms that sustain improvements over time

Benefits

• sign-on payments
• restricted stock units (RSUs)
• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level