Quality & Patient Safety Analyst

Sheppard Pratt • Towson, MD

3d • $58,402 - $90,195

About The Position

Under the direction of the manager, the Quality & Patient Safety Analyst participates in managing systems within the scope of Quality & Patient Safety, such as adverse event management or policy management. Duties include user training, testing, and reporting. The role investigates quality and patient safety case reviews, including Failure Mode and Effects Analysis (FMEA), Root Cause Analyses, and action plan management. It prepares and assists with presentations of case studies to promote transparency and organizational learning.

The analyst leads activities related to presenting quality and patient safety data, including monthly close activities and data sets supporting workgroup and council activities, while maintaining data transparency and integrity. The role conducts data validation, collaborates with vendors and the team to fulfill regulatory reporting requirements accurately and on time, maintains departmental data dictionaries and benchmarking resources, and manages project requests related to quality and patient safety data and performance improvement. The analyst also works with leaders and staff to integrate Safety Behaviors for Error Prevention into their work.

Requirements

• Bachelor’s degree.
• 2–3 years’ experience with quality, patient safety, or performance improvement.
• Demonstrated administrative experience, including creating process maps and using software.
• Proficiency with Microsoft Office 365 Suite, including MS Teams for document management.
• Proficiency with Excel, including creating and using formulas, graphs, and pivot tables.

Nice To Haves

• Clinical experience preferred.
• Master’s degree in a related field preferred.
• Certificate in quality management or patient safety strongly preferred, such as CPHQ, CQM, ASQ certification, Six Sigma, or Lean Certification.
• Experience with MS Project or Lucid Chart preferred.
• Experience with data visualization software such as Tableau or Power BI preferred.

Responsibilities

• Participate in managing Quality & Patient Safety systems, including adverse event management or policy management.
• Provide user training, testing, and reporting for systems within the Quality & Patient Safety scope.
• Investigate quality and patient safety case reviews, including FMEA, Root Cause Analyses, and action plan management.
• Prepare and assist with presentations of case studies to promote transparency and organizational learning.
• Lead activities related to presentation of quality and patient safety data, including monthly close activities and data sets supporting workgroup and council activities.
• Maintain data transparency and integrity.
• Conduct data validation exercises.
• Collaborate with vendors and the team to ensure regulatory reporting requirements are fulfilled accurately and on time.
• Maintain departmental data dictionaries and benchmarking resources.
• Manage project requests related to quality and patient safety data and performance improvement activities.
• Work with leaders and staff to integrate Safety Behaviors for Error Prevention into their work.

Benefits

• Professional development, including a comprehensive tuition reimbursement program to support ongoing education and licensure and/or certification preparation.
• Comprehensive medical, dental, and vision benefits for benefit-eligible positions.
• 403b retirement match.
• Generous paid time off for benefit-eligible positions.
• Complimentary Employee Assistance Program (EAP).
• Generous mileage reimbursement program.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level