Quality & Patient Safety Analyst

Sheppard Pratt Careers • Towson, MD

2d

About The Position

Under the direction of the manager, the Quality & Patient Safety Analyst participates in managing systems within the scope of Quality & Patient Safety, such as adverse event management and policy management. The role includes user training, testing, reporting, investigations of quality and patient safety case reviews, and management of related action plans. The analyst supports transparency and organizational learning by preparing and assisting with presentations of case studies.

The position leads activities involving the presentation of quality and patient safety data, including monthly close activities and preparation of data sets for workgroups and councils, while maintaining data transparency and integrity. It also conducts data validation, collaborates with vendors and the team to meet regulatory reporting requirements accurately and on time, maintains departmental data dictionaries and benchmarking resources, and manages project requests related to quality and patient safety data and performance improvement. The analyst works with leaders and staff to integrate Safety Behaviors for Error Prevention into their work.

Requirements

• Bachelor’s degree.
• 2–3 years of experience with quality, patient safety, or performance improvement.
• Demonstrated administrative experience, including creating process maps and using software.
• Proficiency with Microsoft Office 365 Suite, including use of MS Teams for document management.
• Proficiency with Excel, including creating and using formulas, graphs, and pivot tables.

Nice To Haves

• Clinical experience.
• Master’s degree in a related field.
• Certificate in quality management or patient safety, such as CPHQ, CQM, ASQ certification, Six Sigma, or Lean Certification.
• Experience with MS Project or Lucid Chart.
• Experience with data visualization software such as Tableau or Power BI.

Responsibilities

• Participate in managing Quality & Patient Safety systems, including areas such as adverse event management and policy management.
• Provide user training and perform testing and reporting related to Quality & Patient Safety systems.
• Investigate quality and patient safety case reviews, including FMEA and Root Cause Analyses, and manage action plans.
• Prepare and assist with presentations of case studies to promote transparency and organizational learning.
• Lead activities for presenting quality and patient safety data, including monthly close activities and data sets supporting workgroup and council activities.
• Ensure data transparency and integrity are maintained.
• Conduct data validation exercises.
• Collaborate with vendors and the team to fulfill regulatory reporting requirements accurately and in a timely manner.
• Maintain departmental data dictionaries and benchmarking resources.
• Manage project requests related to quality and patient safety data and performance improvement activities.
• Work with leaders and staff to integrate Safety Behaviors for Error Prevention into their work.

Benefits

• Comprehensive tuition reimbursement program supporting ongoing education and licensure and/or certification preparation.
• Comprehensive medical, dental, and vision benefits for benefit-eligible positions.
• 403b retirement match.
• Generous paid time off for benefit-eligible positions.
• Complimentary Employee Assistance Program (EAP).
• Mileage reimbursement program.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level