RN Patient Safety & Quality

LCMC Health•New Orleans, LA

About The Position

The RN Patient Safety & Quality role promotes high reliability, patient safety, quality improvement and regulatory compliance across a service line. The role establishes and monitors performance improvement plans, applies national professional standards and evidence-based practices, and develops audits, tools and educational programs to strengthen clinical expertise and care quality. The position supports staff and care providers through interdisciplinary quality and safety activities, mentorship, clinical expertise and unit-specific education. It collaborates with leaders to identify priorities, communicate performance status, resolve deficiencies and integrate improvement tools to achieve service line excellence.

Requirements

Two years of nursing experience in the service line.
Either a Bachelor of Science in Nursing (BSN), a master's degree in a healthcare-related field, or an Associate Degree in Nursing.
Current license to practice as a registered nurse; Louisiana licensure is required.
Certification in the specialty area, or currently working toward certification within an agreed-upon timeframe.
Basic Life Support (BLS) certification.
Advanced Cardiac Life Support (ACLS) certification.
Pediatric Advanced Life Support (PALS) certification.
Robust knowledge of performance improvement techniques for outcomes management and service line excellence.
Effective teaching skills, knowledge of adult learning principles, and commitment to mentorship.
Experience performing oversight activities or quality assurance.
Excellent written and verbal communication skills and close attention to detail.
A track record of highly accurate work that demonstrates attention to detail and reflects well on the organization.
Intermediate-level computer experience with Microsoft Word, Excel, PowerPoint and Outlook at a minimum.
Flexibility and ability to adapt to frequently changing standards and priorities.
A high degree of independence, flexibility, initiative and commitment.
Strong customer service orientation.

Nice To Haves

Two years of education and/or accreditation experience.
Experience with e-learning, Cerner and simulation.
BLS instructor certification.
Instructor certification, which may be required depending on the supported service line.

Responsibilities

Promote service line high reliability through patient safety initiatives, collegial interaction, case presentations, emergency simulation and standardization of key clinical practices.
Establish a service line performance improvement plan with metrics to monitor structure, processes and outcomes.
Monitor metrics and implement actions that promote evidence-based best practices and resolve deficiencies.
Incorporate national professional standards and guidelines into service line practices, order sets, policies and procedures.
Use routine audits to evaluate service line and individual competence in clinical care and regulatory compliance.
Develop tools and educational programs to improve clinical expertise, quality, patient safety and regulatory compliance.
Maintain a focus on patient safety in unit operations and clinical practices.
Ensure service line care providers and unit practices adhere to national professional standards, patient safety principles and regulatory guidelines.
Design, coordinate, facilitate and educate staff on interdisciplinary activities to improve quality, safety and regulatory compliance.
Mentor team members in professional practice, clinical growth and certification.
Serve as a subject matter expert in clinical practice and professional guidelines.
Develop and present unit-specific educational offerings.
Formulate tools, reports and presentations to support compliance with professional standards, quality, patient safety and regulatory requirements, and create developmental plans for staff needs.
Collaborate with leaders to identify priorities, communicate performance metric updates and resolve deficiencies.
Collaborate with leaders to integrate performance improvement tools and team facilitation in pursuit of service line excellence.