Quality Mgmt System Auditor 2- GuideWell Source

GuideWell Source • Remote, FL

10d • Remote

About The Position

This position within GuideWell Source (GWS) supports and maintains the company’s ISO 9001-registered Quality Management Systems (QMS) by conducting professional-level audits and providing consultative support to the company and its subsidiaries. The role evaluates QMS implementation and effectiveness, recommends improvements, supports corrective actions, and helps prepare the organization for external audits. The position also provides QMS guidance, maintains related documentation and metrics, and collaborates with management, customers, and external parties. The opportunity is open to remote work in specified approved states; in Florida and Pennsylvania, in-office and hybrid work may also be available.

Requirements

• High school diploma or equivalent.
• Five years of related work experience in project management, QMS auditing, root cause analysis, and process improvement.
• Computer skills and knowledge of Microsoft Office applications.
• Knowledge of and experience with process improvement methodology concepts, practices, and procedures.
• Negotiation skills and ability to interact successfully with people at all levels of the organization.
• Demonstrated support for corrective action and/or continuous improvement activities.
• Strong presentation skills and solid oral and written communication capabilities.
• ASQ Certified Quality Auditor (CQA).

Nice To Haves

• Bachelor’s degree in a related field, such as Business Administration, Quality Systems Management, Supply Chain Management, or Healthcare Management.
• Project Management Professional (PMP) certification.
• International Organization for Standardization (ISO) experience.
• Green Belt or higher Six Sigma certification.
• ISO Lead Auditor of Quality Management Systems.

Responsibilities

• Plan and conduct advanced ISO 9001:2015 QMS audits, evaluating QMS implementation and effectiveness against standards and requirements.
• Design and execute audit procedures and ensure documentation supports the procedures performed and conclusions reached.
• Evaluate business processes for conformance with ISO 9001:2015 requirements.
• Develop and communicate recommendations to management to address or eliminate non-conformances; prepare audit reports and obtain concurrence for recommended improvements.
• Support risk assessment analysis and development of the annual risk-based ISO 9001:2015 QMS audit plan.
• Complete continuing professional education or training to maintain certifications and subject-area expertise.
• Monitor quality-related issues and report the status of open and pending issues.
• Advise management on developing or implementing corrective actions and provide root-cause analysis consultation.
• Validate closed issues by reviewing evidence for effective closure and mitigation.
• Collaborate on and oversee external audit engagements, coordinating logistics, scheduling, and pre-audit documentation.
• Prepare departments for external reviews through training and mock audits, and provide research and supporting information regarding potential non-conformances or issues.
• Build and maintain professional relationships with external reviewers.
• Advise on QMS policies, procedures, issues, and concerns; provide documentation and analysis to the GWS Quality Council and senior leadership.
• Respond to non-audit QMS inquiries and collaborate with management on QMS issues or revisions.
• Monitor department metrics or service-level agreements and maintain area procedures, forms, templates, flowcharts, and website content.
• Provide consultative guidance on company-level policies and procedures and maintain productive relationships with management, customers, and external parties.
• Perform other duties as deemed necessary by the supervisor.

Benefits

• Medical, dental, vision, life, and supplemental insurance plans effective the first day of the month following the date of hire.
• Short- and long-term disability benefits.
• 401(k) plan with company match and immediate vesting.
• Free telehealth benefits.
• Free gym memberships.
• Employee Incentive Plan.
• Employee Assistance Program.
• Rewards and Recognition Programs.
• Paid Time Off and Paid Sick Leave.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED